NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,773 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,773 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi this order placed in June we need this dress it’s for attending my daughter wedding August 10 I don’t think we will ever order from you guys again please have our order get here soon… very very bad service”

Helpful Report

Posted 10 months ago

We are so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you.

Posted 10 months ago

“I wanted to know when can I receive the parcel..pls let me know”

Helpful Report

Posted 10 months ago

It looks like our customer service department was able to assist you with this. Please contact us for any further assistance.

Posted 10 months ago

“It won’t let me track it with the app shop”

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Posted 10 months ago

“I didnt receive the item yet”

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Posted 10 months ago

“I paid and rescheduled for Sunday morning. Why did they have to come today? Please check your communication and no more delivery attempts until Sunday morning when someone will be home. Thanks”

Helpful Report

Posted 11 months ago

We are so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you.

Posted 10 months ago

“It has not been shipped yet”

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Posted 11 months ago

“Sizing is way off”

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Posted 11 months ago

We are so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you.

Posted 10 months ago

“NO VISIBILITY ON DELIVERY”

Helpful Report

Posted 11 months ago

“Extremely poor quality dress”

Helpful Report

Posted 11 months ago

We are so sorry to hear you are unsatisfied with your purchase. Please contact our customer service department to better assist you 212-594-3600 or email us to info@newyorkdress.com.

Posted 11 months ago

“nm”

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Posted 11 months ago

“Wrong size sent”

Helpful Report

Posted 11 months ago

We are so sorry to hear you are unsatisfied with your purchase. Please contact our customer service department to better assist you 212-594-3600 or email us to info@newyorkdress.com.

Posted 11 months ago

“I did not receive the dress I ordered. The dress I ordered was lilac and strapless. The dress I received is peach with feathers!!”

Helpful Report

Posted 11 months ago

We are so sorry to hear this. Please contact our customer service department to better assist you 212-594-3600 or email us to info@newyorkdress.com.

Posted 11 months ago

“dress paid and order was not in stock.”

Helpful Report

Posted 11 months ago

We are so sorry to hear this. Unfortunately, stock is subject to change daily as many other customers are ordering the same piece and stock is limited. Please contact our customer service department to confirm stock before placing an order.

Posted 11 months ago

“Very slow and bad shipping”

Helpful Report

Posted 11 months ago

We are so sorry to hear you are unsatisfied with your purchase. All orders ship within 5-7 business day, your order was shipped within this time frame.

Posted 11 months ago

“Gf”

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Posted 11 months ago

“The dress is way too shiny and has glitter.”

Helpful Report

Posted 11 months ago

Hi, We're so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you!

Posted 11 months ago

“Na”

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Posted 11 months ago

“Na”

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Posted 11 months ago

“O”

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Posted 11 months ago

“No”

Helpful Report

Posted 11 months ago

NewYorkDress is rated 4.3 based on 20,773 reviews