NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.33

4.3 Rating 21,336 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,336 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 20th October 2025

471

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No”

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Posted 1 year ago

“!!”

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Posted 1 year ago

“I haven’t seen my dress as yet”

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Posted 1 year ago

“G”

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Posted 1 year ago

“MI VESTIDO ME LLEGO ROTO DE ENFRENTE Y DE LA CRINOLINA”

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Posted 1 year ago

“Quality not”

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Posted 1 year ago

“Dress is thin you can see through. Cheaply made.”

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Posted 1 year ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 1 year ago

“Na”

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Posted 1 year ago

“Horrible material”

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Posted 1 year ago

We're so sorry to hear your order was not as expected. Please contact our customer service department for further assistance to 212-594-3600.

Posted 1 year ago

“I want to return”

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Posted 1 year ago

“Wrong size shipped!”

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Posted 1 year ago

We're so sorry to hear this! Please contact our customer service team to 212-594-3600, sign on to live chat or email us to info@newyorkdress.com and we will assist you in a solution.

Posted 1 year ago

“I hate Shop”

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Posted 1 year ago

“Nope bad”

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Posted 1 year ago

“No se”

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Posted 1 year ago

“T”

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Posted 1 year ago

“This dress arrived in pieces literally in pieces pearls were falling everywhere as I open the box I have white carpet. The dress is navy blue. I took a video of the dress. It’s ridiculous this $1000 dress and it was made literally by a child. New York dresses is trying to tell me that they will not give me my money back although they send me address that was in pieces I had to go and spend twice as much to hurry up and buy another dress for the occasion that I had for the following two days. They are arguing with me that they will not give me my money back although they send me that this fight is not over”

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Posted 1 year ago

We're so sorry to hear the dress did not arrive in the condition it should have. It looks like you spoke to our customer service team and we advised you to send the return back to us and it will be inspected for a refund. We must receive the dress first in order to inspect and refund this to you. An email was sent to you for return instructions. Once again we truly apologize for this inconvenience.

Posted 1 year ago

“.”

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Posted 1 year ago

“no leí la póliza de retorno”

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Posted 1 year ago

“Does not look as pictured”

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Posted 1 year ago

We're so sorry to hear you are unsatisfied with your purchase. It looks like you spoke to our customer service team and they were able to assist you with a return. Please don't hesitate to contact us for any further assistance.

Posted 1 year ago

“damaged dress”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,336 reviews