NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,257 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“H”

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Posted 2 years ago

“H”

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Posted 2 years ago

“H”

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Posted 2 years ago

“G”

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Posted 2 years ago

“J”

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Posted 2 years ago

“H”

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Posted 2 years ago

“I order Bruch and it showing that I’m getting a black dress, I need to cancel this order”

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Posted 2 years ago

Hi Ana, It looks like our customer service team has corrected this error for you! If you have any other questions, please feel free to contact us.

Posted 2 years ago

“I ordered the dress for special occasions I came different from what I saw . I measured myself but the dress came smaller than my measurements. I don’t recommend it to anyone”

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Posted 2 years ago

Hi Jane, Thank you for your feedback. We are sorry your dress did not work for you. It looks like you've already been in contact with our customer service team! We're more than happy to help if you have any further questions. All the best, The NYD Team

Posted 2 years ago

“problem with payment”

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Posted 2 years ago

“D”

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Posted 2 years ago

“K”

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Posted 2 years ago

“M”

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Posted 2 years ago

“Poor quality”

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Posted 2 years ago

“oj”

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Posted 2 years ago

“Ups lost my package Bad shipping”

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Posted 2 years ago

Hi Lillian, please reach out to our customer service team as soon as you can and we would be happy to help in resolving this! You can call 212-594-3600 or email info@newyorkdress.com

Posted 2 years ago

“Shipping is too expensive”

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Posted 2 years ago

“N/A”

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Posted 2 years ago

“I dont like the return policy. If you dont have one means that you dont trust the products”

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Posted 2 years ago

“I”

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Posted 2 years ago

“Horrible”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,257 reviews