NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,256 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“impossible to contact someone”

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Posted 2 years ago

“NOT THE DRESS I ORDERED VERY DISSAPOINTED”

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Posted 2 years ago

“Dress cost way too much to be treated like they did. Firstly, it arrived from China not from the States, and on top of everything the train of the dress is all broken since it was folded in a very small bag. I am not impressed with all of this, not to even talk about how disappointing this is.”

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Posted 2 years ago

“Wrong color”

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Posted 2 years ago

“Wrong collor”

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Posted 2 years ago

“good”

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Posted 2 years ago

“The dress was not what I expected. Disappointed with the material.”

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Posted 2 years ago

“I recived the dress Monday but i dont like it!! A lot of glitter falls off the dress!!”

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Posted 2 years ago

Hi there, We are sorry you were not satisfied with your order. Please contact our customer service team as we'd be happy to assist you in any way we can! Regards, The NYD Team

Posted 2 years ago

“Not the right color”

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Posted 2 years ago

“Not received”

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Posted 2 years ago

“Website states returns are final, however the dress I received is frayed and falling apart and not even my size. So disappointed with this purchase, considering a chargeback.”

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Posted 2 years ago

“I purchased a dress that appeared a dark red color online. The dress is almost purple! Huge difference. The lighting used for the images of this dress is SO misleading! This dress was very important to me as it was for my daughter’s Quinceanera. Her theme was Beauty and the Beast so her theme colors were dark red, royal blue, and gold. This dress is stunning and was only available in Mocha and Merlot. This dress cost me over $500. I even paid for expedited shipping and the dress took over a week to arrive. To my dismay, I reached out to them and was told I could not return the dress and could only receive store credit! Unfortunately there were not any other dresses I wanted from them online nor enough time to have it shipped before my daughter’s Quinceanera. The dress was never even tried on as I was immediately horrified by the hideous purple color. Will never buy from New York Dress again.”

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Posted 2 years ago

“:)”

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Posted 2 years ago

“I dint like that o cant get my money back and ebd up with store credit , no more order from NY dresses”

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Posted 2 years ago

“YOU ARE THE NEW WORST PURCHASE I'VE EVER MADE.”

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Posted 2 years ago

“I mean it's good material but the dress I ordered in my size didn't fit at all.... I had to buy a new dress.”

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Posted 2 years ago

“H”

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Posted 2 years ago

“Wrong size”

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Posted 2 years ago

“I can’t believe it. So much money to pay for dress that is supposed to be fro New York, but it’s actually done in China?”

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Posted 2 years ago

Hi Paulina, We have designers from all over the world! If you have any questions about certain designers or dresses, we would be happy to help! Please call or email us at 212-594-3600 / info@newyorkdress.com

Posted 2 years ago

“n”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,256 reviews