NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.33

4.3 Rating 21,337 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,337 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 20th October 2025

471

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Na”

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Posted 1 year ago

“Na”

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Posted 1 year ago

“O”

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Posted 1 year ago

“No”

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Posted 1 year ago

“????????????????”

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Posted 1 year ago

“Great”

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Posted 1 year ago

“Why it’s black color. I order different color”

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Posted 1 year ago

Hi, We're so sorry to hear this. Please contact our customer service department to 212-594-3600 or email us to info@newyorkdress.com to better assist you!

Posted 1 year ago

“.”

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Posted 1 year ago

“The wrong dress was delivered from what I ordered”

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Posted 1 year ago

“my dress came soaking wet and it got some spots on the back”

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Posted 1 year ago

We're so sorry to hear about this. It looks like our customer service team has responded to your email and are awaiting more information from you.

Posted 1 year ago

“hi”

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Posted 1 year ago

“The dress has glitters that are constantly falling just by trying it on. The pearls are loose and kept on falling. I will be returning it.”

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Posted 1 year ago

We're so sorry to hear about this. It looks like our customer service team has assisted you with a return on this item.

Posted 1 year ago

“They sent me a different dress, design, color and size.”

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Posted 1 year ago

We're so sorry to hear about this. It looks like you spoke to one of our agents who was able to assist you.

Posted 1 year ago

“Nice”

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Posted 1 year ago

“Not at this time”

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Posted 1 year ago

“Like”

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Posted 1 year ago

“Disgusting!! You false advertise the prices in your currency !”

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Posted 1 year ago

The pricing is listed in US currency as we are a US company.

Posted 1 year ago

“Every time that I purch something is out of stock in size 12 ?? after the payment”

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Posted 1 year ago

We are so sorry to hear this. Please contact us to 212-594-3600 or sign on to live chat to confirm stock as it is constantly changing very quickly.

Posted 1 year ago

“I paid 15 bucks for 5-7 days shipping but it turns out it is taking almost two weeks to arrive.”

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Posted 1 year ago

Upon checking your order you did select ups ground home delivery which takes 5-7 business days to ship and transit time is not included. Your order qualified for free shipping which is an option you would of had to select upon checkout. We went ahead and refunded you the shipping you paid.

Posted 1 year ago

“T”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,337 reviews