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NewYorkDress Reviews

4.3 Rating 21,617 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone

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NewYorkDress 5 star review on 14th September 2026
Anne Knehr
NewYorkDress 5 star review on 14th September 2026
Anne Knehr
NewYorkDress 5 star review on 8th December 2025
Janitha Rippy
NewYorkDress 5 star review on 2nd December 2025
Callie Seeley
NewYorkDress 5 star review on 2nd December 2025
Callie Seeley
NewYorkDress 5 star review on 21st November 2025
Anonymous
NewYorkDress 5 star review on 21st November 2025
Anonymous
481
Anonymous
Anonymous  // 01/01/2019
Sell petite lengths?
Helpful Report
Posted 10 months ago
We wish to kindly advise we do not carry petite sizes.
Posted 10 months ago
This place is just horrible!!!! I ordered a green dress for a wedding and they sent me a blue!!!!!! I was In shock!!!!! Wrong color and horrible quality!!!! I had to find another dress in four days!!! The costumer service was terrible and they were not gentle or polite!!! Never more!!!!!!!!
Helpful Report
Posted 10 months ago
We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 10 months ago
The quality is so good. The beading and sewing are very high quality. The fabric is durable and thick. The sizing is all over the place though, I had to get double my usual size.
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Posted 10 months ago
I stumbled on NewYorkDress when I had to find a red dress for a gala. I was absolutely amazed at the choice of gowns, styles, and the range of prices. I will definitely get my next dress from NewYorkDress!!!
Helpful Report
Posted 10 months ago
I never got the dress it was lost in the mail or some sort of mishap and NewYorkDress was very rude and didn’t help me at all I wasted over 300$
Helpful Report
Posted 10 months ago
We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 10 months ago
The dress wasn’t the same as in the showroom.
Helpful Report
Posted 10 months ago
We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 10 months ago
it was exactly what we ordered, came quickly. Very happy will look here again.
NewYorkDress 5 star review on 20th October 2025
Helpful Report
Posted 10 months ago
Allow returns with a refund to allow customer time for fitting and not just rely on how dress looks on a model
Helpful Report
Posted 10 months ago
Super impressed with the dress :)
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Posted 10 months ago
Arrived on time with no damage. Dress was gorgeous, high quantity material and the color was beautiful. Ordered it 1 size smaller as inspiration to slim down & wear to a special occasion next year.
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Posted 10 months ago
Shipping was fast & quality was excellent for price! Many many compliments on the dress at a black tie wedding
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Posted 10 months ago
Very bad website , very bad deal They refuse to return my items , that I surprised when it’s arrival to me which is a bad quality of fabric and bad items Customer services told me that you should be charged for shipment which is very expensive , ugly dresses , I don’t know what to do Iam plannning to through them to garbage
Helpful Report
Posted 10 months ago
We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 10 months ago
Delivered on time and in perfect condition - Great price
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Posted 10 months ago
I’m disappointed with your return policy. I had to pay for the shipping cost, and the refund hasn’t been credited to my credit card.
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Posted 10 months ago
Beautiful 😍👏👏👏
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Posted 10 months ago
Find your Fabulous and Elegant gowns here!! Excellent customer service! Excellent shipping that comes with designers name in beautiful black travel/storage bag. Dont waste time because you will find designer wear like no other retailers!
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Posted 10 months ago
The dress is gorgeous!!
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Posted 11 months ago
Initially purchased in yellow, however a representative reached out to apologize that that colour was no longer in stock and recommended I chose another. The representative was patient and courteous in my response. Happy I choose the red! Won’t you agree?
NewYorkDress 5 star review on 26th September 2025 NewYorkDress 5 star review on 26th September 2025
Helpful Report
Posted 11 months ago
Dress poorly made. Poor quality. Did not fit and not easily returned. Will Never buy from them again. Very bad experience
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Posted 11 months ago
I visited New York where your store was and bought a dress for almost $900 but they didn’t have my size they said would send one by mail but what I received was the same small dress that didn’t fit I had to take it to a tailor to fixe it and made me pay another $700 just to make it my size I am so disappointed I have not much time left to spend on this matter but never again you guys not reliable and I am not happy with the outcome.
Helpful Report
Posted 11 months ago
NewYorkDress is rated 4.3 based on 21,617 reviews