NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,390 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,390 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good”

Helpful Report

Posted 4 months ago

“I loved working with Janae today! I shopped at NewYorkDress for my high school prom dress 6 years ago and now for my pageant next month so I knew that I had to shop here again! I happily found the perfect gown with her help and I will definitely come back again!”

Helpful Report

Posted 4 months ago

“Excellent”

Helpful Report

Posted 4 months ago

“Not same dress the color that they send me horrible dark rose”

Helpful Report

Posted 4 months ago

“Amazing!”

Helpful Report

Posted 4 months ago

“Good”

Helpful Report

Posted 4 months ago

“Great”

Helpful Report

Posted 4 months ago

“Don’t ever use DHL to deliver packages”

Helpful Report

Posted 4 months ago

“Only one dress came to me after your delay I want to return the money back of the second dress Ladivine CD776CL”

Helpful Report

Posted 4 months ago

“Nice”

Helpful Report

Posted 4 months ago

“Not true to size. Very tight,”

Helpful Report

Posted 4 months ago

“Thank you , I appreciate your understanding and cooperation.”

Helpful Report

Posted 4 months ago

“Good”

Helpful Report

Posted 4 months ago

“Great”

Helpful Report

Posted 4 months ago

“I never received a dress so the worst! I paid almost $300 tax and delivery and never been delivered”

Helpful Report

Posted 4 months ago

We're truly sorry to hear that you didn't receive your dress, Alma. We understand how frustrating this situation must be for you, and we appreciate you bringing it to our attention. Please reach out to our customer service team so we can help resolve this matter for you as quickly as possible. Warm regards, Team NewYorkDress

Posted 4 months ago

“Dessery was great.”

Helpful Report

Posted 4 months ago

“PROMPT RESPONSES”

Helpful Report

Posted 4 months ago

“Have not received my order yet”

Helpful Report

Posted 4 months ago

“Uu”

Helpful Report

Posted 4 months ago

“Good”

Helpful Report

Posted 4 months ago

NewYorkDress is rated 4.3 based on 21,390 reviews