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NewYorkDress Reviews

4.3 Rating 21,635 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,635 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email

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“The quality is so good. The beading and sewing are very high quality. The fabric is durable and thick. The sizing is all over the place though, I had to get double my usual size.”
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Posted 1 year ago
“I stumbled on NewYorkDress when I had to find a red dress for a gala. I was absolutely amazed at the choice of gowns, styles, and the range of prices. I will definitely get my next dress from NewYorkDress!!!”
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Posted 1 year ago
“I never got the dress it was lost in the mail or some sort of mishap and NewYorkDress was very rude and didn’t help me at all I wasted over 300$”
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Posted 1 year ago
We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 1 year ago
“The dress wasn’t the same as in the showroom.”
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Posted 1 year ago
We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 1 year ago
“it was exactly what we ordered, came quickly. Very happy will look here again.”
NewYorkDress 5 star review on 20th October 2025
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Posted 1 year ago
“Allow returns with a refund to allow customer time for fitting and not just rely on how dress looks on a model”
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Posted 1 year ago
“Super impressed with the dress :)”
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Posted 1 year ago
“Arrived on time with no damage. Dress was gorgeous, high quantity material and the color was beautiful. Ordered it 1 size smaller as inspiration to slim down & wear to a special occasion next year.”
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Posted 1 year ago
“Shipping was fast & quality was excellent for price! Many many compliments on the dress at a black tie wedding”
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Posted 1 year ago
“Very bad website , very bad deal They refuse to return my items , that I surprised when it’s arrival to me which is a bad quality of fabric and bad items Customer services told me that you should be charged for shipment which is very expensive , ugly dresses , I don’t know what to do Iam plannning to through them to garbage”
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Posted 1 year ago
We regret to hear about your experience. Please reach out to our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 1 year ago
“Delivered on time and in perfect condition - Great price”
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Posted 1 year ago
“I’m disappointed with your return policy. I had to pay for the shipping cost, and the refund hasn’t been credited to my credit card.”
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Posted 1 year ago
“Beautiful 😍👏👏👏”
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Posted 1 year ago
“Find your Fabulous and Elegant gowns here!! Excellent customer service! Excellent shipping that comes with designers name in beautiful black travel/storage bag. Dont waste time because you will find designer wear like no other retailers!”
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Posted 1 year ago
“The dress is gorgeous!!”
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Posted 1 year ago
“Initially purchased in yellow, however a representative reached out to apologize that that colour was no longer in stock and recommended I chose another. The representative was patient and courteous in my response. Happy I choose the red! Won’t you agree?”
NewYorkDress 5 star review on 26th September 2025 NewYorkDress 5 star review on 26th September 2025
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Posted 1 year ago
“Dress poorly made. Poor quality. Did not fit and not easily returned. Will Never buy from them again. Very bad experience”
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Posted 1 year ago
“I visited New York where your store was and bought a dress for almost $900 but they didn’t have my size they said would send one by mail but what I received was the same small dress that didn’t fit I had to take it to a tailor to fixe it and made me pay another $700 just to make it my size I am so disappointed I have not much time left to spend on this matter but never again you guys not reliable and I am not happy with the outcome.”
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Posted 1 year ago
“I’m not happy because the dress wasn’t what I expected and it’s too small 😭”
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Posted 1 year ago
“No comment”
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,635 reviews