NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,696 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,696 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“La representante muy buena gente me ayudo mucho recomendaria a este sitio a mis familiares”

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Posted 2 years ago

“It's a beautiful dress, however the feathers and beads fall out a lot.”

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Posted 2 years ago

“Beautiful dress runs small”

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Posted 2 years ago

“My dress was ok, looks like the picture and I couldn’t wear it since they sent it in a plastic bag, not even a box, cheap wrapping and the name of the dress, the brand, the invoice and the website are ALL different! The driver tossed it on the grass and got damaged by my dog, customer service didn’t care enough to help me with all the issues that I encountered with them.”

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Posted 2 years ago

“I’m a regular store customer and have purchased more than 12 dresses from them. Back in December I ordered a dress for an event in early Feb and was given an estimated delivery date in early January. However, after 3 months of trying to contact the store for a delivery status update, I was informed that the size I ordered is out of stock without even apologizing for the inconvenience they’ve caused. I would’ve appreciated early notice. I love their dresses but unfortunately, the customer care is not as it used to be.”

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Posted 2 years ago

“OK”

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Posted 2 years ago

“Great customer service, but not being able to exchange for a different size has me not coming back. I followed the measurement guide and ordered a dress for my daughter based on the measurements they had listed. It fit everywhere but the straps for the shoulders (even though she was in a perfect size for this to fit), so the straps fell down, and it was sequin and not something I could personally alter. I live in a rural area and didn't have a seamstress in our area that could help us, We could've downsized with the amount of room she did have in the other areas. So I had to go buy another dress and was out $300”

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Posted 2 years ago

“no comment”

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Posted 2 years ago

“wish to recieve my order on time”

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Posted 2 years ago

“I like the variety of styles, but I don’t like that there’s no return or refund.”

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Posted 2 years ago

“Good”

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Posted 2 years ago

“sizing is difficult to decipher”

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Posted 2 years ago

“I love the look of the dress and feels nicely made. But the only reason i rated 3 stars is because of the sizing. This is not the 1940’s where sizing was all about hour glass figure 36x24x36. I wear between a 12-14 in everyday clothes; jeans, shirts, dresses, jackets, you get the picture. I ordered a 16 first and could not even zip it over my waist. So i figured i only have one more chance because of the exchange policy, so i went up to a 20, figured i can have it altered. It is huge, except in the waist. Its a little loose but not a lot. This is no where even close to my actual size. Your measurements are so off, i suggest you either offer refunds or more exchanges, but i think correcting your sizing may help a lot. Your prices are good and reasonable. I just hope my alterations doesn’t cost more then the dress. :/”

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Posted 2 years ago

“?”

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Posted 2 years ago

“Good”

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Posted 2 years ago

“No return”

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Posted 2 years ago

“C”

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Posted 2 years ago

“Great”

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Posted 2 years ago

“nssns”

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Posted 2 years ago

“barely any pictures of the dress and there are no reviews on half of the dresses in this website. let me find out this dress ugly when it come imma raise hell.”

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Posted 2 years ago

NewYorkDress is rated 4.3 based on 20,696 reviews