NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,709 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,709 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good”

Helpful Report

Posted 2 years ago

“A wrong size was sent. Hopefully I get it on time once I return it.”

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Posted 2 years ago

“All 3 dresses are not as expected. To be honest disappointed and dissatisfied. One of the dresses I ordered lemon colour but received green colour. All dresses are big sizes and requires tailoring. Length is too big, all big sizes and quality is very low. Not happy”

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Posted 2 years ago

“Pictures are very decieving. Prices are extremely high”

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Posted 2 years ago

“I loved the dress but was extremely disappointed how poorly made the jewelry on the dress is. Wore it before the end of my event about 10% of the diamonds on the dress was on the floor and all over the place. My daughter love the dress and wanted to use it for her promp but with so many missing diamonds, convinced her to get something else. This has made me skeptical of shopping from NY dress in the future. For the price I paid I was expecting better quality.”

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Posted 2 years ago

“Beautiful dress but sheds terribly. Wish that would have been noted before I purchased it, that most of the small sequins are glued on and not sewed on. I'm trying to brush most of the loose sequins off so I can actually wear them without leaving a trail behind me. Embarssing for sure.”

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Posted 2 years ago

“No returns is not good”

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Posted 2 years ago

“New York Dress have a large variety of beautiful dresses. I made a purchase from SYD few years back and was able to return/exchange. I have ordered a couple months ago , the dress did not fit and now I am stuck with it. Can not return $400 dress. It’s hanging collecting dust in my closet. I wish I could continue using NYD but will not use it anymore. Bc of their return policy”

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Posted 2 years ago

“n/a”

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Posted 2 years ago

“Love Newyorkdresses.com can’t wait for my dress will write a review later”

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Posted 2 years ago

“Order wasn't shipped out on time”

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Posted 2 years ago

“Good”

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Posted 2 years ago

“Efficient.”

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Posted 2 years ago

“A”

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Posted 2 years ago

“Shipping was fast and dress was beautiful. But the dress was not true to size and was too small for me. I didn't realize until after the dress came that all sales are final so now I'm stuck with it. I think this company should emphasize that all sales are final more through out the website other than just the refund policy page. Customer service was also not empathetic to my situation.”

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Posted 2 years ago

“good”

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Posted 2 years ago

“Lol”

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Posted 2 years ago

“Lol”

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Posted 2 years ago

“None”

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Posted 2 years ago

“Had trouble with shipping.”

Helpful Report

Posted 2 years ago

NewYorkDress is rated 4.3 based on 20,709 reviews