NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,260 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,260 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good”

Helpful Report

Posted 2 years ago

“blah”

Helpful Report

Posted 2 years ago

“Ok”

Helpful Report

Posted 2 years ago

“Shipping is too expensive.”

Helpful Report

Posted 2 years ago

“I ordered a dress mentioned below it will be received with 5 to 7 w days but arrived after more than 3 weeks Thank you”

Helpful Report

Posted 2 years ago

“Good”

Helpful Report

Posted 2 years ago

“Easy process”

Helpful Report

Posted 2 years ago

“j”

Helpful Report

Posted 2 years ago

“Thank you”

Helpful Report

Posted 2 years ago

“No”

Helpful Report

Posted 2 years ago

“La representante muy buena gente me ayudo mucho recomendaria a este sitio a mis familiares”

Helpful Report

Posted 2 years ago

“It's a beautiful dress, however the feathers and beads fall out a lot.”

Helpful Report

Posted 2 years ago

“Beautiful dress runs small”

Helpful Report

Posted 2 years ago

“My dress was ok, looks like the picture and I couldn’t wear it since they sent it in a plastic bag, not even a box, cheap wrapping and the name of the dress, the brand, the invoice and the website are ALL different! The driver tossed it on the grass and got damaged by my dog, customer service didn’t care enough to help me with all the issues that I encountered with them.”

Helpful Report

Posted 2 years ago

“I’m a regular store customer and have purchased more than 12 dresses from them. Back in December I ordered a dress for an event in early Feb and was given an estimated delivery date in early January. However, after 3 months of trying to contact the store for a delivery status update, I was informed that the size I ordered is out of stock without even apologizing for the inconvenience they’ve caused. I would’ve appreciated early notice. I love their dresses but unfortunately, the customer care is not as it used to be.”

Helpful Report

Posted 2 years ago

“OK”

Helpful Report

Posted 2 years ago

“Great customer service, but not being able to exchange for a different size has me not coming back. I followed the measurement guide and ordered a dress for my daughter based on the measurements they had listed. It fit everywhere but the straps for the shoulders (even though she was in a perfect size for this to fit), so the straps fell down, and it was sequin and not something I could personally alter. I live in a rural area and didn't have a seamstress in our area that could help us, We could've downsized with the amount of room she did have in the other areas. So I had to go buy another dress and was out $300”

Helpful Report

Posted 2 years ago

“no comment”

Helpful Report

Posted 2 years ago

“wish to recieve my order on time”

Helpful Report

Posted 2 years ago

“I like the variety of styles, but I don’t like that there’s no return or refund.”

Helpful Report

Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,260 reviews