NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,262 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,262 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order wasn't shipped out on time”

Helpful Report

Posted 2 years ago

“Good”

Helpful Report

Posted 2 years ago

“Efficient.”

Helpful Report

Posted 2 years ago

“A”

Helpful Report

Posted 2 years ago

“Shipping was fast and dress was beautiful. But the dress was not true to size and was too small for me. I didn't realize until after the dress came that all sales are final so now I'm stuck with it. I think this company should emphasize that all sales are final more through out the website other than just the refund policy page. Customer service was also not empathetic to my situation.”

Helpful Report

Posted 2 years ago

“good”

Helpful Report

Posted 2 years ago

“Lol”

Helpful Report

Posted 2 years ago

“Lol”

Helpful Report

Posted 2 years ago

“None”

Helpful Report

Posted 2 years ago

“Had trouble with shipping.”

Helpful Report

Posted 2 years ago

“I didn’t even receive my dress, I’m checking for tracking and have no choice but to leave a review in order to see my order status LOL. Hoping I love my dress !”

Helpful Report

Posted 2 years ago

“The dresses were gorgeous but expensive & did not fit me and had to be sent back. I lost $100 on that transaction. If it was any other return at any other store, I shouldn't have to lose all that money! I think it would be nice if NYD improves on the prices and the return policy! I am not happy that the dresses did not fit me and I lost money on the transaction to return the dresses and the restock fee. Pls change this poilcy!”

Helpful Report

Posted 2 years ago

“Many beautiful dresses from the website, very easy to order, I just wish they had a return policy for those who live out of state and nervous about the dress not fitting right.”

Helpful Report

Posted 2 years ago

“Shipping charges are outrageous”

Helpful Report

Posted 2 years ago

“this website has many beautiful dresses to choose from, I live out of state and just wish they had a return policy, if dress doesn't fit.”

Helpful Report

Posted 2 years ago

“Great selection”

Helpful Report

Posted 2 years ago

“I hope it fit”

Helpful Report

Posted 2 years ago

“?”

Helpful Report

Posted 2 years ago

“Customer service is not all that. Treated like your a bother when you ask for help. It's really unsettling especially when you are tryna to purchase gowns online that you don't have the opportunity to try on. Don't waste money on expedited shipping cause it likely will take longer then you expect no matter what. Unfortunately I probably won't be doing business with this company anymore”

Helpful Report

Posted 2 years ago

“Nice styles very expensive”

Helpful Report

Posted 2 years ago

NewYorkDress is rated 4.3 based on 21,262 reviews