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Newcastle Airport Reviews

4.6 Rating 26,955 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 26,955 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
“Arrived back early hours and machine at exit tried to charge £165 even though we had pre-booked. Swiftly rectified in the office but not what you need at that hour when you just want to get home. On the positive. The long stay is close to the terminal and can easily be walked to. It’s reasonably priced.”
Helpful Report
(Long Stay) - Posted 8 months ago
“Safe , convenient, good value for money”
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(Long Stay) - Posted 8 months ago
“Friendly & courteous.”
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(Premium Meet And Greet) - Posted 8 months ago
“very easy to book online found a space next to the terminal only a five minute walk, will definitely use again”
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(Long Stay) - Posted 8 months ago
“On my return a range rover was parked so close to the dirvers door the i couldn't open it. I had to get in via the passenger door.. Not good and then manoeuvre our of my v tight space v carefully. My car is a mini.”
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(Premium Meet And Greet) - Posted 8 months ago
“All car parks are well sign posted and easy to find. I have never struggled to find a space in all visits. There is a bus service from the parks to the terminal but it is not reliable and I usually end up walking. Make sure to note which section you are parked to easily find your car upon return”
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(Long Stay) - Posted 8 months ago
“Easy, efficient service from booking to collecting my car.”
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(Long Stay) - Posted 8 months ago
“Aways enjoy the smooth and efficient service - from parking to checkin to security to lounge; and through passports on return”
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(Short Stay 2) - Posted 8 months ago
“Excellent fast friendly service would definitely recommend”
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(Premium Meet And Greet) - Posted 8 months ago
“Very efficient speedy access to airport with no hassle”
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(Premium Meet And Greet) - Posted 8 months ago
“Excellent work everyone thank you.”
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(Premium Meet And Greet) - Posted 8 months ago
“Very good”
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(Long Stay) - Posted 8 months ago
“Easy and Efficent to book and to gain access to the parking. I lost my parking ticket, but there was no issue when I came to exit as the details of my prebooking were clearly able to be accessed quickly to allow me to exit.”
Helpful Report
(Short Stay 2) - Posted 8 months ago
“Coupled with using Jet 2 Twilight Check In (which is the night before) on the day you fly you just rack up at the car park, park your car no fuss and your on your way. The return is even more straight forward as you are straight out of the departure hall and into your Short Stay Car Park. The negative is that depending on your dates it is becoming more expensive and is now comparable with a door to door Taxi Service.”
Helpful Report
(Short Stay 1) - Posted 8 months ago
“Easy to book , park, pick-up. What’s not to like”
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(Short Stay 2) - Posted 8 months ago
“excellent service and easy to used”
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(Short Stay 2) - Posted 8 months ago
“Very helpful pleasant staff a good efficient service”
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(Premium Meet And Greet) - Posted 8 months ago
“A comfortable airport, easily navigable and with room to move.”
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(Premium Meet And Greet) - Posted 8 months ago
“Effortless vacation parking with customer focused staff. :)”
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(Premium Meet And Greet) - Posted 8 months ago
“It works every time. The website is easy to use”
Helpful Report
(Premium Meet And Greet) - Posted 8 months ago
Newcastle Airport is rated 4.6 based on 26,955 reviews