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Newcastle Airport Reviews

4.6 Rating 26,023 Reviews
92 %
of reviewers recommend Newcastle Airport
4.6
Based on 26,023 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Newcastle Airport is an airport of two halves. The departure side is great and I have no complaints. Arrivals however is a different matter. There are only five e-gates, one of which is constantly out of order. There are always a number of passport control officials manning the desks but they frequently sit there unused until an airline rep decides they should divert some of the frequently vast queue towards them. The last time I went through there were three other aircraft that had landed recently. Not only were the queues absolutely ludicrous and disorganised chaos, there was nobody there to assist or control. In all honesty it’s a shambles!
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(Premium Fast Track) - Posted 8 months ago
Great Service
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(Premium Fast Track) - Posted 8 months ago
Excellent all round service
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(Premium Meet And Greet) - Posted 8 months ago
Very good service
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(Short Stay 2) - Posted 8 months ago
great service
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(Premium Meet And Greet) - Posted 8 months ago
Spot on parking
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(Short Stay 1) - Posted 8 months ago
Everything first class,from speedy check in,getting through security really quickly.Theairport duty free and lounges are really good.Plenty of places to eat and drink.Really nice airport.
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(Premium Meet And Greet) - Posted 8 months ago
Very easy to use
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(Premium Meet And Greet) - Posted 8 months ago
Parking perfect . Security all worked really well . Staff in Aster and Thyme restaurant were lovely
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(Premium Meet And Greet) - Posted 8 months ago
Easy access and exit, no problems with bus service but decided to walk on return as car was near exit. All good, thanks.
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(Long Stay) - Posted 8 months ago
Seamless drop off and pick up, definitely better than trying to find a parking space when you arrive, so close to the terminal, would recommend.
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(Premium Meet And Greet) - Posted 8 months ago
Straightforward service
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(Premium Fast Track) - Posted 8 months ago
Constantly excellent
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(Premium Meet And Greet) - Posted 8 months ago
Brilliant parking 🅿️ next to terminal building, so convenient when arriving back late at night with children. Will definitely be using again .
Newcastle Airport 5 star review on 26th June 2025
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(Short Stay 1) - Posted 9 months ago
Easy to locate with large parking spaces. Entrance and exit are simple with covered ramp to airport entrance.
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(Premium Fast Track) - Posted 9 months ago
Easy to use website. On arrival the parking is simple and staff are fantastic.
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(Premium Meet And Greet) - Posted 9 months ago
Excellent efficient service
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(Premium Meet And Greet) - Posted 9 months ago
Wide bays and easiest access to terminal make paying the premium worthwhile for us
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(Premium Fast Track) - Posted 9 months ago
We are so lucky to have a regional airport that operates at such a high standard. From check in super speedy security and wide range of airside shops and catering Icing on the cake is the priority car parking so easy so lovely to arrive back to find your creating for you
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(Premium Meet And Greet) - Posted 9 months ago
First class, professional and very convenient car parking service. The staff are friendly and helpful. Highly recommended!
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(Premium Meet And Greet) - Posted 9 months ago
Newcastle Airport is rated 4.6 based on 26,023 reviews