Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“No problems whatsoever, easy to find parking space on arrival and felt reassured while we were away that car was safe and secure on short stay 1 car park.”

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(Short Stay 1) - Posted 2 years ago

“It’s clean and tidy staff are always helpful and lovely.”

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(Long Stay) - Posted 2 years ago

“Good parking close to terminal but far to expensive at for 3/4 days £89.00”

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(Short Stay 1) - Posted 2 years ago

“Parking and bus great on the way out but on the way back No Trolleys for luggage, which is impossible with a pushchair and kids. Then we couldn't find the bus stop or see a bus so we had to walk in the rain!”

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(Long Stay) - Posted 2 years ago

“Overpriced overpriced overpriced”

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(Long Stay) - Posted 2 years ago

“Short stay 1 Car Park fantastic. 1 minute walk into airport.”

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(Short Stay 1) - Posted 2 years ago

“Handy parking at Short Stay 1”

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(Short Stay 1) - Posted 2 years ago

“Drop off efficient, process well organised and very convenient for terminal”

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(Premium Meet And Greet) - Posted 2 years ago

“reasonably good, quite expensive.no cover when walking from car park to the airport”

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(Long Stay) - Posted 2 years ago

“I used the meet and greet service on my recent holiday and it was great. When I arrived I parked in a lane and headed to reception where I received a ticket and upon return handed in ticket and received my keys and informed bay number my car was parked in. Very quick and short walk to and from terminal.”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service easy access”

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(Short Stay 1) - Posted 2 years ago

“Wonderful staff”

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(Premium Meet And Greet) - Posted 2 years ago

“I always use short stay2 when I park at Newcastle Airport as I find it close to the terminal entrance and a lot of the way is under cover. I am disappointed however to find that the free 20 minutes drop off has been reduced to 15 minutes which is insufficient time to use Jet2 twilight check in and this resulted in paying £8 for being 1 minute over the free 15 minutes”

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(Short Stay 2) - Posted 2 years ago

“Overall experience was good”

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(Long Stay) - Posted 2 years ago

“Easy to navigate and very friendly faces , would choose newcastle every time”

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(Premium Meet And Greet) - Posted 2 years ago

“Another hassle free holiday starting with great service with the meet and greet team”

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(Premium Meet And Greet) - Posted 2 years ago

“Todd hassle free service.”

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(Premium Meet And Greet) - Posted 2 years ago

“I’d accidentally placed a wrong letter in the registration when I’d booked. We were that car at the barrier! However, the very helpful operative housed very nearby sorted out my problem speedily and we didn’t hold the queue up for very long. Staff member was brilliant.”

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(Long Stay) - Posted 2 years ago

“Quick simple process from booking to leaving the parking space”

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(Short Stay 1) - Posted 2 years ago

“Staff pleasant polite and friendly I once had a problem (of my own making) ) and it was resolved within two hours via email First class”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews