Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,981 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Small and friendly. Easy parking and public transport access. Never a long queue at security. Could do with more coffee/snack options.”

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(Long Stay) - Posted 2 years ago

“Nice airport, quick through to airside, generally good facilities, could do with a bit of a facelift in the airside catering/waiting areas and boarding gate journey. Parking has been much improved over the past few years.”

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(Short Stay 1) - Posted 2 years ago

“We always use Newcastle airports car park and never have any problems”

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(Long Stay) - Posted 2 years ago

“Very easy to use, very close parking to airport”

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(Short Stay 1) - Posted 2 years ago

“Excellent service and location of the car park.”

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(Short Stay 1) - Posted 2 years ago

“Easy process and handy for terminal”

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(Short Stay 1) - Posted 2 years ago

“Excellent service. Very helpful and security conscious when helping with my problem”

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(Premium Meet And Greet) - Posted 2 years ago

“Painless and smooth process”

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(Premium Meet And Greet) - Posted 2 years ago

“Superb safe parking”

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(Premium Meet And Greet) - Posted 2 years ago

“Parking itself was fine, with a number of spaces to choose from. There is, however, an issue with the parking system. On arrival, I dropped an elderly person at express drop off, then proceeded to Long Stay. I parked the car and walked to the terminal. On returning after my trip, the barrier would not open as I was judged to owe over £100 for my stay. I pressed the help button, and after some time the barrier was raised. Entering the express drop-off area appears to have voided my pre-payment. I wonder how many others this happens to, as dropping off passengers before parking is not unusual. No complaints about parking, staff or security of the vehicle -- all fine. However, the system needs adjustment to avoid post-flight stress.”

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(Long Stay) - Posted 2 years ago

“No problem arriving to leave car and car was waiting for us on our return. Fab service”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to book, easy to use, good, efficient shuttle bus service, not too far to walk to the terminal building.”

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(Long Stay) - Posted 2 years ago

“No messing around when booking in the short stay. Love it!”

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(Short Stay 1) - Posted 2 years ago

“Efficient service.”

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(Premium Meet And Greet) - Posted 2 years ago

“Car park should have more lane markings to help locate vehicles. Often parked in dark and rain 2 weeks before.”

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(Long Stay) - Posted 2 years ago

“Arrived at the airport, took a ticket parked the car and walked to the airport - I was concerned I’d parked in the wrong place (it was early and dark morning) so asked at the office and they said it was fine - came back from holiday got in car, put in ticket, the barrier opened and went home. No problems at all and wasn’t too hard to find a parking spot. Thank you. Also, found Newcastle airport to be great, no massive queues and everything went smoothly.”

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(Long Stay) - Posted 2 years ago

“Use the long stay car park a few times a year and never had a problem.”

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(Long Stay) - Posted 2 years ago

“Easy and convenient”

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(Long Stay) - Posted 2 years ago

“Parking facility is fine and met our requirements. The cost however is a bit expensive. We will be looking at comparing hotel prices including on site parking as this may be a more viable option as the prices don't reflect the service you get when just parking your car.”

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(Short Stay 2) - Posted 2 years ago

“Short stay 2 is a good option and convenient to get to the terminal under the covered walkway.”

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(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,981 reviews