Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,722 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parked in long stay for 2 weeks . We were picked up in the car park by very friendly driver (Frank) . The bus was very busy however he took time at the terminal to help us and others with our luggage. We had checked in on line with Jet2 and everything was very straight forward. Although the airport was very busy passport and security checks were problem free. On our return from holiday everything went smoothly through the airport and another friendly and helpful driver returned us to the car park. All in all a pleasant experience.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent customer service just drive up to the meet and greet leave your keys and they park your car”

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(Premium Meet And Greet) - Posted 2 years ago

“easy access. Park close to the airport. Couldn’t have been better. One small issue was the price over 100 pounds for a week”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to locate. Very close to check-in and departures. Very handy for airport hotels. Well lit. Choice of spaces.”

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(Short Stay 1) - Posted 2 years ago

“Close the the terminal - excellent facility”

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(Premium Fast Track) - Posted 2 years ago

“Your product is fine and easy to use. But the cost are expensive don’t see why this should be?”

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(Long Stay) - Posted 2 years ago

“Quick & easy to book . Very close to terminal .”

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(Short Stay 2) - Posted 2 years ago

“Great service and reasonable charge for parking. Always use short stay 2 with just a couple of minutes walk to terminal.”

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(Short Stay 1) - Posted 2 years ago

“Safe car park. Easy to access and find a parking space. Our only issue is that we pre-booked and paid online prior to arriving at the car park. On leaving the car park, we inserted the ticket and it requested payment. After pressing the buzzer to speak to someone he also said that our number plate was not registered in the system. Luckily we had our booking reference to hand, which when he checked showed we had already paid. This has also happened to a couple of friends of ours so seems a common occurrence.”

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(Long Stay) - Posted 2 years ago

“Such a convenient place to park. Very professional and friendly service”

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(Premium Meet And Greet) - Posted 2 years ago

“We decided to try long stay this time but will Not do so again ! We struggled to find a parking space, the bus took ages to arrive and on the return journey we actually walked back to the car as no bus arrived! Then the barrier did not recognise the number plate so we had to ring for assistance Meet and Greet much better and worth the extra money”

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(Long Stay) - Posted 2 years ago

“Security area was a shambles in September long queues for early morning flights backed up to the lift areas. Took over an hour to get through. Need to get that sorted. Parking was ok but still pricey even with 10% off on the latest offer.”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service start to finish. Well done”

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(Premium Meet And Greet) - Posted 2 years ago

“Always a pleasure to park at Newcastle Airport. Easy to book, simple drop off and the staff are always super helpful.”

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(Premium Meet And Greet) - Posted 2 years ago

“very good parking facility but at the moment the price is getting too expensive for myself”

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(Long Stay) - Posted 2 years ago

“Easy to book. Straight forward hassle free on the day”

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(Long Stay) - Posted 2 years ago

“Hassle free parking but very short on space. I have 4wd so was able to pull onto grass verge in a corner”

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(Long Stay) - Posted 2 years ago

“Easy to book.”

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(Short Stay 1) - Posted 2 years ago

“Initially sat nav guided us to wrong location, we used post code On paper work provided. Once this was rectified arrival and departure at Meet and greet was seamless.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to find and close to the airport, easy and efficient to book”

Helpful Report

(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,722 reviews