Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,981 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“First time I’ve actually used the long stay parking, well pleased with the shuttle bus, but at the price point we paid it would be debatable whether we would use it again.”

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(Long Stay) - Posted 2 years ago

“Excellent service really friendly supportive staff.”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service”

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(Short Stay 1) - Posted 2 years ago

“The parking is very convenient and location ideal for very short walk across the road to the terminal. Check in was swift and staff courteous and friendly. On return the service was slick and the vehicle parked close to the terminal. We have already booked to use the service again.”

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(Short Stay 2) - Posted 2 years ago

“great value for money”

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(Premium Meet And Greet) - Posted 2 years ago

“always excellent service”

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(Premium Meet And Greet) - Posted 2 years ago

“1st Class service, staff are lovely to deal with and parking is made so easy”

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(Premium Meet And Greet) - Posted 2 years ago

“short stay car park very convenient - only downside was the lack of disabled places due to the poor parking of some individuals who parked across two positions but not the airports fault. Maybe the airport security could monitor the car park and fine these idiots !”

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(Short Stay 1) - Posted 2 years ago

“I would recommend the meet and greet service as staff were friendly and helpful”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service”

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(Premium Meet And Greet) - Posted 2 years ago

“Efficient and friendly service”

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(Premium Meet And Greet) - Posted 2 years ago

“Staff helpful”

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(Long Stay) - Posted 2 years ago

“Great service with friendly staff.”

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(Premium Meet And Greet) - Posted 2 years ago

“Parking and security fine. Food not so good. Shops ok”

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(Short Stay 1) - Posted 2 years ago

“Always good service, have used several times.”

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(Premium Meet And Greet) - Posted 2 years ago

“Main issue was there isn’t or doesn’t appear to be any information re shuttle buses back to your car .. ended up having to wheel cases etc circa over 800m”

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(Long Stay) - Posted 2 years ago

“Parking offers a good choice of options and was very easy to book online. However what really stood out was the personal service when I was stranded abroad by bad weather. While struggling to get any response out of the airline responsible, I got a quick and helpful reply about extending my prebooked parking, and assistance in getting through the system when I finally got home. Great service!”

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(Premium Fast Track) - Posted 2 years ago

“Good experience was a little concerned the car park may have been full would have been good to have the reassurance that there were available spaces. No instructions provided on what to do if car park full.”

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(Short Stay 1) - Posted 2 years ago

“Excellent service and so convenient”

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(Premium Meet And Greet) - Posted 2 years ago

“We always book with you and use short stay 2 car park.”

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(Short Stay 2) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,981 reviews