Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,722 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parking Great, Checkin Great, Security Great, Lounge Great. Altogether good experience and worth the extra 40 mins travel time compared to traveling to Manchester”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“An overall very good experience. However there were clearly spaces closer to the main terminal building in the long stay car park which had lots of cars in it but had signs up saying car park full to encourage you to park further away. This should be monitored more regularly to identify when there’s spaces available closer.”

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(Long Stay) - Posted 2 years ago

“Lovely airport very easy to access and the parking was great. Only negative was the power crazy security demanding I empty my pocket which had nothing in as they had already been emptied and then the same treatment for My 10yr old whi had never flown before.”

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(Long Stay) - Posted 2 years ago

“Service was great. Friendly, efficient and helpful. Recommended”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service just as described”

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(Premium Meet And Greet) - Posted 2 years ago

“Never any issues when parking at the airport. We use Short Stay 2 where you have a 200 metre walk to the terminal and there is always a space available.”

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(Short Stay 2) - Posted 2 years ago

“First class”

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(Premium Fast Track) - Posted 2 years ago

“Can't fault the service provided by the Premium Meet and Greet Team but do feel that the price has risen excessively when compared to other airports.”

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(Premium Meet And Greet) - Posted 2 years ago

“Nice and easy parking”

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(Premium Meet And Greet) - Posted 2 years ago

“Have used it many times always a great service. The staff are friendly & helpful, and our car is always ready for our return. Highly recommend.”

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(Premium Meet And Greet) - Posted 2 years ago

“The Meet and Greet service is seamless, well worth the little extra cost”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent”

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(Premium Meet And Greet) - Posted 2 years ago

“Great service”

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(Premium Meet And Greet) - Posted 2 years ago

“Fantastic, easy, fast,”

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(Premium Meet And Greet) - Posted 2 years ago

“once you know how to get to the meet and greet and do not get involved in getting inrto the airport parking it is a first class serviice.”

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(Premium Meet And Greet) - Posted 2 years ago

“Straight forward to book and clear directions to car park”

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(Premium Meet And Greet) - Posted 2 years ago

“I couldn't exit the airport until I pressed the help button, it turned out that because I'd changed my car/registration it hadn't been updated on the system even though it was changed months earlier and I'd received emails saying that it had changed, it's the only airport I've ever had a problem with . We had to park quite a distance from the terminal and went to the bus stop to call a bus only to find that the phone wire had been cut!”

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(Long Stay) - Posted 2 years ago

“Easy to follow directions to parking space. Good bus transfers from car to airport. Overall a good service”

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(Long Stay) - Posted 2 years ago

“Great service although it has become very expensive lately”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“I have used the Premium Meet and Greet at Newcastle Airport when travelling on holiday many times. The service and facilities are excellent and the staff are professional and helpful.”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,722 reviews