Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Fast efficient service whether you prebookor just turn up”

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(Long Stay) - Posted 2 years ago

“I book the car park every time we fly out of Newcastle airport just wish that you would give an extra discount for regular users xx”

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(Long Stay) - Posted 2 years ago

“Newcastle airport is great. Baggage really quick, Jet 2 staff fantastic. Security fully manned and doing the best they can BUT terribly overcrowded at peak morning slots means difficulty getting a coffee or sandwich or shop.”

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(Premium Meet And Greet) - Posted 2 years ago

“Fast, efficient, convenient”

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(Premium Meet And Greet) - Posted 2 years ago

“Straightforward and efficient user-friendly parking, with great staff.”

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(Long Stay) - Posted 2 years ago

“The whole service from booking to parking is trouble free”

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(Long Stay) - Posted 2 years ago

“Great fast service - no problems”

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(Premium Meet And Greet) - Posted 2 years ago

“Parked in short stay 2, great as usual.”

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(Short Stay 2) - Posted 2 years ago

“Very handy, no issues with parking despite delayed flights both outbound and inbound, reasonably priced too.”

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(Premium Meet And Greet) - Posted 2 years ago

“We have used this service many times and always have enjoyed excellent service with quick and easy drop off and collection. Warm and friendly reception area, highly recommended”

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(Premium Meet And Greet) - Posted 2 years ago

“Always use Newcastle Parking, it’s easy and well signed for spaces and a courtesy bus if you don’t want to walk. I have just returned from Majorca and while abroad we had the chance to extend our stay. Flights changed no bother. I rang airport parking staff were brilliant and extended my parking stay minimum charge well done. I also like emails with new info and discounts for parking, keep it up until my next booking.”

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(Long Stay) - Posted 2 years ago

“We arrived at the airport on 28/8/23 at 12pm and although busy, we parked easily, and caught the shuttle bus to the airport. Unfortunately our flight was cancelled due to the air traffic control disruption and so returned to our car at 7.30pm. I knew our situation was classed as an extraordinary occurrence and so was worried about all the extras we'd paid for our holiday. We spoke to a gentleman in the office on site and he assured us we could return the next day to continue our parking should our flight be rescheduled. Unfortunately our holiday was cancelled later that night and so the next day I emailed explaining the situation and hoping a refund could be arranged. I received a prompt reply offering us a full refund that day. I was so relieved and very grateful to your wonderful staff for being so understanding and helpful both on site and by email. We have rebooked our holiday for November and will be booking our parking again. May I take this opportunity to thank you all for helping us through what was a very difficult and disappointing time for my family (I have 2 disabled children). Your kindness was very much appreciated.”

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(Long Stay) - Posted 2 years ago

“We arrived at 04:00 early start drove straight in met by reception staff who explained were to park etc helped with suitcase and trolly great stress free survice same on way back super .”

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(Premium Meet And Greet) - Posted 2 years ago

“Only negative was price seems expensive if you want people to use airport”

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(Short Stay 1) - Posted 2 years ago

“We have used the Short Stay 2 car park twice this year. It's a very convenient car park & quite close to the actual Airport building. Sadly the cost of parking at the airport is rapidly rising so we may have to rethink our plans for getting to & from the airport for next year?! Perhaps users should be offered an incentive for future bookings?”

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(Short Stay 2) - Posted 2 years ago

“Very convenient for parking and so far have not had any issues with access or leaving my vehicle for a long stay. If I have had to cancel I have always received a refund promptly.”

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(Short Stay 1) - Posted 2 years ago

“No issues, found a space straight away, everything worked as it should, excellent service.”

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(Short Stay 1) - Posted 2 years ago

“It’s a car park that’s way too expensive.I stayed in short stay 2.there were discarded trolleys blocking me parking my car in the bay I chose.Is there any need to charge as much as you do?Parking my car was more expensive than my flights.”

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(Short Stay 2) - Posted 2 years ago

“Despite the interior of the airport changing every time you visit seemingly, the experience is always good even at the most busiest of times. A thoroughly well run airport at all levels.”

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(Short Stay 1) - Posted 2 years ago

“Newcastle Airport is a very good regional airport that could benefit from more scheduled flights to city destinations. The terminal facilities are good on the outbound side but expect long queues at passport control on the way in. It won't go unnoticed that during holiday seasons the parking charges become extortionate to the point I switched departure airports during this time for my travel. Pricing was pure profiteering without any regard for frequent customers.”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews