Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Parked at Short stay2. Very busy, spaces tight and few and far between. Spent time driving around car park. Road near exit where we parked blocked by cars dropping off and picking up.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“very easy to find and a smooth and calm experience,excellent service,staff wonderful have used this service several times and would definately reccomend it .”

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(Premium Meet And Greet) - Posted 2 years ago

“Wholly positive experience from start to finish - especially the 'meet & greet' parking, and the Jet2 girls on check-in.”

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(Premium Meet And Greet) - Posted 2 years ago

“Usually we have a hassle free experience when using the car parking service but alas this time it was not to be. When we arrived back in the wee hours and went to collect our vehicle from the premium meet & greet parking we were told our rear number plate had 'fallen off'......when I asked how it could have happened I was informed, in an abrupt manner, it happens all the time! The operative in formed me that the number plate was in the boot, marvellous🙄. So after many years of using the premium meet and great service without a hiccup, burp or fart my rear number plate had fallen off by its own accord, although generally speaking, and after taking advice, I dont accept this on a 2yr old car. Something obviously happened for my rear number plate to throw itself on the ground? Never the less I was left to incur the cost of refitting it. And the pityfull excuse of it had 'fallen off' doesn't really cut it and to be perfectly honest I would expect a better service from you, happy to discuss further👍”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Parking charges are disgraceful drop off and pick up is £4. There is an area in short stay 2 where you can pick up and drop off for free but it’s not fit for purpose as it causes a grid lock. We have waited well over an hour for baggage on arrival of the emirates flight.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Meet and Greet staff friendly and professional. fast smooth check-in, less than 2 minutes walk to the terminal. on return collect car keys from the Meet and Greet desk and collect my car from a dedicated bay. 1st class operation. I will be booking again on my next travels.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very expensive to park a car for 10 days”

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(Long Stay) - Posted 2 years ago

“Easy to use website. Promotions. Generally decent prices”

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(Short Stay 1) - Posted 2 years ago

“Short stay 2 is very easy to use, roughly 4 minutes to walk to the terminal”

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(Short Stay 2) - Posted 2 years ago

“The staff at the meet and greet certainly do what the name suggests. They are always very polite and make you feel personable, very welcome and special. In my humble opinion, the staff add that element that makes the service excellent.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very good professional service”

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(Premium Meet And Greet) - Posted 2 years ago

“I use meet and greet parking when ever so fly from Newcastle Airport because of the good service and ease of access to the terminal building.”

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(Premium Meet And Greet) - Posted 2 years ago

“Efficient service”

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(Long Stay) - Posted 2 years ago

“always park at short stay even though its not cheap its convenient”

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(Short Stay 1) - Posted 2 years ago

“Very helpfull staff , no problems or fuss in and out. Very good service and will be using again on my next holiday”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent smooth no problems in or out”

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(Short Stay 1) - Posted 2 years ago

“Finally found a space as some car parks said full/closed. Bus service brilliant. Car was exactly as we left it. A bit on the expensive side for parking but car was ok, so can’t really complain.”

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(Long Stay) - Posted 2 years ago

“Very efficient and easy to find a space.”

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(Short Stay 1) - Posted 2 years ago

“Great access and convenient parking.”

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(Short Stay 1) - Posted 2 years ago

“we have used meet and greet on several occasions and can't recommend it enough. quick and efficient and the staff are always lovely.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews