Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,720 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,720 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service - will use again”

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(Premium Meet And Greet) - Posted 2 years ago

Author didn't leave any comments.

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(Long Stay) - Posted 2 years ago

“Fast efficient always use this service never any problems”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service, people actually smile, they want to help. Carparking is first class”

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(Premium Fast Track) - Posted 2 years ago

“We used priority parking, a first class service with professional staff ideal for me being a disabled badge holder. Assisted travel coming back to the airport was first class using the service off the aeroplane straight to the baggage collection. Thank you”

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(Premium Meet And Greet) - Posted 2 years ago

“I always find Newcastle airport easy to navigate with good services/amenities available (much improved in recent years). Employees are always friendly and helpful and given the choice, Newcastle would be my preferred airport for all flights.”

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(Short Stay 2) - Posted 2 years ago

“Great , nice people , the premium parking could be better signposted from the main roundabout 👌”

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(Premium Fast Track) - Posted 2 years ago

“Excellent car park, easy to find and very close to the terminal.”

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(Premium Fast Track) - Posted 2 years ago

“Even though I paid for the parking , when I tried to leave it came on screen that I owed £100 . It was resolved after 10 minutes of sitting at barrier waiting for a member of staff on intercom”

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(Long Stay) - Posted 2 years ago

“Excellent parking options for all budgets and a great airport”

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(Premium Fast Track) - Posted 2 years ago

“Great customer service, car was sound.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to park could be a bit cheaper or better discounts”

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(Short Stay 2) - Posted 2 years ago

“The service was perfect, you drop your car practically outside the airport so you have a quick walk into the airport then the car was there waiting for us when we landed.”

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(Premium Meet And Greet) - Posted 2 years ago

“The bus drivers were exceptional. Very helpful and approachable”

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(Long Stay) - Posted 2 years ago

“Excellent all round service, easy booking process, clear directions and perfect location next to the Terminal”

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(Short Stay 1) - Posted 2 years ago

“easy to use”

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(Short Stay 1) - Posted 2 years ago

“Never had an issue with parking, most of time easy walking distance to airport.”

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(Long Stay) - Posted 2 years ago

“Perfect, parking right next to the terminal, no shuttle bus hassle, easy to find, reasonably priced and fast track security 👍”

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(Premium Fast Track) - Posted 2 years ago

“Brilliant service, very quick and efficient.”

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(Premium Meet And Greet) - Posted 2 years ago

“We always use the Premium parking services at Newcastle airport. They are extremely efficient and make a huge difference when leaving the car and knowing it is safe. It is equally efficient on returning to Newcastle and makes the journey so much easier than looking for a previously parked car in the dark! Pleasant and courteous staff.”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,720 reviews