Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,540 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,540 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Convenient parking and bus ride round to the arrivals, and quickly found the bus back to get home on retu.”

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(Long Stay) - Posted 2 years ago

“No problems parking or find the airport very expensive to park here. Hence three stars”

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(Long Stay) - Posted 2 years ago

“This is an airport that conveniently located for me. We found the airport overall very scruffy and in need to an overhaul. The parking here was great.”

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(Short Stay 1) - Posted 2 years ago

“It was easy to park and walk to the terminal, buses were available for those passengers that needed them. On return it was quick and easy.”

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(Long Stay) - Posted 2 years ago

“Good secure service. Waited 2 minutes for bus transfer.”

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(Long Stay) - Posted 2 years ago

“I use it every time first time in short stay 1 but was ease of access knowing your cars outside the terminal when you come home mind I don’t mind the long stay has good disabled bays too but when your a lone traveler sometimes can be hard carrying luggage due to health restrictions its across the crossing and your in superb service don’t be conned by the apps book by the airport direct it’s worth every penny”

Newcastle Airport 5 star review on 10th October 2023

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(Short Stay 1) - Posted 2 years ago

“Direction signing for exiting car park is very poor. Pedestrian direction signing to and from terminal is very poor, particularly after dark. Locator signing for car park very poor making it difficult to locate your vehicle, particularly after dark.”

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(Long Stay) - Posted 2 years ago

“In April 2023 I paid £67 to park at Newcastle Airport for ten nights. In September 2023 I paid £115 to park for nine nights. I think this increase is dreadful. In future, I'll do anything I can to avoid using the airport to park.”

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(Long Stay) - Posted 2 years ago

“No clear signs for shuttle bus back to long stay and on arrival we waited so long for a bus, we eventually walked.”

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(Long Stay) - Posted 2 years ago

“I changed my booking and still waiting for a rebate? Can you help please”

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(Long Stay) - Posted 2 years ago

“Quick and easy from booking to exit”

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(Long Stay) - Posted 2 years ago

“Always easy and efficient”

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(Long Stay) - Posted 2 years ago

“So easy, no problem s at all.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to book and was cost effective for our short journey out of the airport. Signposting was confusing upon arrival.”

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(Long Stay) - Posted 2 years ago

“Great all round service but getting a little too expensive to park for a week, may consider using a taxi for next visit as it's around £15-£20 cheaper for the round trip, or even the awful metro for around £12 round trip.”

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(Short Stay 1) - Posted 2 years ago

“Parking was very easy, well sign posted but all car park we’re showing full so took some time to find a space. Also not impressed with the price rise same time last year i was charged approximately £65 this year it was £95 well above inflation rise in cost, could someone explain the rise. An unsatisfied customer.”

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(Long Stay) - Posted 2 years ago

“Very good customer service 👏”

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(Premium Meet And Greet) - Posted 2 years ago

“Hard to find way around the car park and to find an empty space from those car park areas which are open. Very expensive (as all other airport carparks).”

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(Long Stay) - Posted 2 years ago

“The ability to book car parking at newcasrle airport removes significant stress involved in travelling. The cost of public transport and the high cost of taxis makes the use of airport parking very cost effective. Would recommend.”

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(Short Stay 1) - Posted 2 years ago

“Excellent service, quick,friendly and efficient.”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,540 reviews