Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,981 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Airport itself is great. But the pricing of the parking is becoming ridiculously expensive compared to other airports”

Helpful Report

(Long Stay) - Posted 2 years ago

“All went well. Flight delays were accommodated. Thanks.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Easy access just a bit pricey”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Great experience start to finish - will definitely use again 👍”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Lots of spaces to park and easy to find”

Helpful Report

(Long Stay) - Posted 2 years ago

“Lack of toilets”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Easy to book. Clear instructions”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“We are very lucky to have Newcastle Airport. Everything seems to run more or less perfectly. Great staff and convenient parking too.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“The website is easy to navigate and when my travel plans changed Graham on the help desk helped change the dates and it was a pleasant surprise to have a human being to speak to! Plus response to a later query by email was responded to very quickly. The coach drivers who ferry you between car parks and the terminal have always been cheerful - whatever the time of day or night. The signage to the various car parks could be better however. It is somewhat confusing if you haven’t been to the airport for a while.”

Helpful Report

(Long Stay) - Posted 2 years ago

“It was great, no hassle - stress free. Wish I’d known about new security and wouldn’t have worried about cables, medicines being in different bags. Well done!”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Excellent airport, staff and meet & greets car parking facilities. The new security scanners are up and running so security is really quick and simple. My favourite airport in the country.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Parked up short stay1 a couple mins to terminal”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“The internet booking system is easy to use and the gentleman on the helpline (I had to cancel my first booking as travel plans changed) could not be more helpful, and my refund was quickly made. The coach driver from the long stay park to the terminal was cheerful - even though it was 330am on Dec 27th! The only negative is the signage to the nearer long stay park is not clear enough. Staff though are very positive.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Efficient and professional.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent service in the meet and greet. Only downside was that I had to scrape the frost off the car 🚗 on my return from holiday.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“From booking to leaving everything was staight forward. Very easy.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Easy to find, 5 min walk to terminal from long term if you can't be bothered to wait for a bus! Quite pricey though.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Easy to find and so close to the terminal.”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Well signed easy parking.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Very good service and a short walk into the airport”

Helpful Report

(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,981 reviews