Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,543 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,543 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“The check in and check out went smoothly without a hitch”

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(Premium Meet And Greet) - Posted 2 years ago

“Well organised, buses could be more visible”

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(Long Stay) - Posted 2 years ago

“Meet @greet a easy to use,no worry service Polite and pleasant customer service”

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(Premium Meet And Greet) - Posted 2 years ago

“This was a short walk away from the airport and very secure”

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(Long Stay) - Posted 2 years ago

“Easy to find. Easy to park and the best thing is your car is right outside the airport”

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(Short Stay 1) - Posted 2 years ago

“Easy to find and well signed for long and short stay car parking. A short walk or shuttle bus to the main entrance also makes the whole experience an easy one.”

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(Long Stay) - Posted 2 years ago

“Used Newcastle parking for the first time and it was a pleasing experience. Easy to find the right parking thanks to road signs. No problem to get in and out. Will use definitely next time.”

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(Long Stay) - Posted 2 years ago

“Dropping off and picking up was so easy. Staff very helpful and friendly. Will be using again.”

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(Premium Meet And Greet) - Posted 2 years ago

“Very convenient.”

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(Premium Meet And Greet) - Posted 2 years ago

“Facilities for disabled are shocking,no signs ,hardly any information online,just there are some in areas but i have never found one,pushing a wheelchair up the hill is a nightmare with case or cases,and i remember when buses used to be very regular,where have they gone? its about 40% more to book now and you get less for your money.Think you need to review it a great deal !”

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(Long Stay) - Posted 2 years ago

“Used the Fast Track parking facility at Newcastle airport recently when we flew to Antalya recently. Pre booked, easy entry procedure and large parking spaces and easy exit procedure. Only a minute walk to the terminal.”

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(Premium Fast Track) - Posted 2 years ago

“Excellent efficient service as always”

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(Premium Meet And Greet) - Posted 2 years ago

“When arriving at the airport we tried to use the intercom to book the courtesy bus. This was not working but there was no notice on the bus shelter to advise of this. Eventually we were told to go to another bus stop. A bus came eventually but this was after we had waited 25 minutes meaning our time in the airport was reduced”

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(Long Stay) - Posted 2 years ago

“Great service, always friendly and efficient at drop-off.”

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(Premium Meet And Greet) - Posted 2 years ago

“Good service”

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(Long Stay) - Posted 2 years ago

“Easy to use; facilities ok, good connections to Europe.”

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(Premium Meet And Greet) - Posted 2 years ago

“Seamless access and exit.”

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(Short Stay 2) - Posted 2 years ago

“Hassle free parking.”

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(Short Stay 1) - Posted 2 years ago

“Brilliant customer service, brilliant staff at meet and greet”

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(Premium Meet And Greet) - Posted 2 years ago

“Convenient location. But most impressed by the friendliness, helpfulness and promptness of the parking team when I needed to contact Newcastle Airport parking for advice. Thank you.”

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(Long Stay) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,543 reviews