Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,722 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,722 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“There were no trolleys anywhere to be had and the bus service was not available at 4.30am so it was a long walk with a case and a cycle box. It's also getting far too expensive to park your car.”

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(Long Stay) - Posted 2 years ago

“Perfect, safe and secure parking within a short distance from the terminal building.”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to find and very accessible to the airport.”

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(Long Stay) - Posted 2 years ago

“Older people need slightly more room to get in or out of their cars.”

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(Short Stay 1) - Posted 2 years ago

“No problems , easy to book , no hassle getting in or out of car park.”

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(Long Stay) - Posted 2 years ago

“Excellent service on both arrival and exit. Swift and courteous.”

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(Premium Meet And Greet) - Posted 2 years ago

“The directions to the airport were simple enough to follow, it was easy enough to find a parking place. The distance to the terminal was as described Had an issue trying to leave the car park as my ticket came up with an error. This was quickly refilled with a quick call.”

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(Short Stay 2) - Posted 2 years ago

“Excellent”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent airport, easy to navigate, friendly staffs, no issues at all”

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(Long Stay) - Posted 2 years ago

“Great service. Easy to use and friendly staff.”

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(Premium Meet And Greet) - Posted 2 years ago

“Prices up service not as good as before will not be using it as often as I do”

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(Short Stay 2) - Posted 2 years ago

“Parking is spot on. Always able to find a space without too much trouble. Good choice with Short Stay 1, Short Stay 2 and Long term stay.”

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(Short Stay 2) - Posted 2 years ago

“Easy to book, easy to access and a first class service”

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(Premium Meet And Greet) - Posted 2 years ago

“Expensive but good customer service”

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(Short Stay 1) - Posted 2 years ago

“Clean car park with well-maintained walk ways and a comfortable courtesy bus.”

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(Long Stay) - Posted 2 years ago

“No hassle park up, regular busses, if not short walk.”

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(Long Stay) - Posted 2 years ago

“Very good value for money - don't go through other third-party websites - they are all for the most part con jobs - book directly. Ring up and ask them for the latest discount codes - you can usually get 10% of the price. Great staff brilliant service”

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(Premium Meet And Greet) - Posted 2 years ago

“Very good The only thing I found concerning was the difference in the booking on holiday extras the process is difference on the same site off discount booking so I ended up paying full price again it's very off putting for someone not good with online booking”

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(Long Stay) - Posted 2 years ago

“Used Long Stay at Newcastle regularly travelling from north of the county. • Online booking system is good • It’s easy access from north routes • Ticket system effective & buses to terminal ok • Suitable distance to walk to terminal • Would like to see more discounts for regular users • Security & signage of where to park as well as on site safe services very good. Overall very good facility”

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(Long Stay) - Posted 2 years ago

“My first choice of an Airport in the UK. I think perhaps because of its size it is so well managed. I find the process from check in to boarding flight seamless. Variety of shops and restaurants. I use the private lounge with my Dragon Pass. Excellent facility.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,722 reviews