Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,981 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,981 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Great service, very smooth and efficient both when booking in and collecting the car. Would happily use again.”

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(Premium Meet And Greet) - Posted 2 years ago

“Always there to say welcome back and and welcome home…lovely”

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(Premium Meet And Greet) - Posted 2 years ago

“Unfortunately when our car was moved from the holding car park to the Meet and Greet car park the day before our return from a 7 day holiday we and the Reception staff had great difficulty opening the car. The battery was completely dead. As our car was not quite a year old when we got back from holiday, the fact that the weather had not been that cold while we were away and we had driven almost 20 miles before parking the car we can only assume that the person bringing the car from the holding car park must have left the lights switched on thus draining the battery. Fortunately a staff maintenance member was able to jump start our car enabling us to eventually get home! If we had not had this experience we would gladly have given you a 5 star rating.”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent service literally just a short walk to terminal, or hop on the courtesy bus.”

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(Long Stay) - Posted 2 years ago

“Followed all instructions but wouldn't allow me out of the car park, had to phone for help to exit car park.”

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(Short Stay 2) - Posted 2 years ago

“Car parking was ok. Better signposting would help.”

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(Long Stay) - Posted 2 years ago

“Very good always parked my car here the service and people in the car park are so nice and helpful and exllent service will come again for next hoildays”

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(Long Stay) - Posted 2 years ago

“Convenient on airport parking with a choice of car parks”

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(Short Stay 2) - Posted 2 years ago

“Just good service lovely”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to do, good value, regular buses like your own taxi to the terminal Would certainly recommend and will use again”

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(Long Stay) - Posted 2 years ago

“Great smooth stress free experience as always”

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(Short Stay 1) - Posted 2 years ago

“I wasnt awarethere weretwo short stay car parks and needless to say i parked in the wrong one in error. On exit i pressed for help and was greeted by the most helpful gentleman. If only more people were like him the world would be a better place. Great service.”

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(Short Stay 2) - Posted 2 years ago

“Fast easy service”

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(Premium Meet And Greet) - Posted 2 years ago

“Meet and greet service was excellent”

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(Premium Meet And Greet) - Posted 2 years ago

“Easy to use friendly staff will always use this facility”

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(Premium Meet And Greet) - Posted 2 years ago

“Excellent facility, I just wish it wasn't so expensive”

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(Short Stay 2) - Posted 2 years ago

“Easy to park, convenient for the terminal and a real plus when returning.”

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(Premium Meet And Greet) - Posted 2 years ago

“It’s a good place to park but Very Expensive ! Newcastle Airport Parking prices are So expensive, they have raised prices way out of kilter.”

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(Short Stay 2) - Posted 2 years ago

“Parking is much improved compared to previous years. Only criticism is that the spaces are very close together.”

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(Short Stay 2) - Posted 2 years ago

“Excellent and efficient service, couldn’t fault it”

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(Premium Meet And Greet) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,981 reviews