Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,135 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very easy and convenient service, made travelling arrangements much easier and confident that my car was in safe hands.”

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(Long Stay) - Posted 3 years ago

“Easy to find”

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(Short Stay 2) - Posted 3 years ago

“Simple. Book on line where you're given clear instructions. Drive in taking ticket from machine at entrance. Upon return insert ticket and leave. No problem.”

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(Short Stay 2) - Posted 3 years ago

“Great from start to finish”

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(Premium Meet And Greet) - Posted 3 years ago

“Meet and Greet service is outstanding Great staff, in and out with minimal fuss Credit to Newcastle Airport”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy to use Short Stay car park Very handy for the Hilton Hotel Will definitely use again”

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(Short Stay 1) - Posted 3 years ago

“Efficient, friendly people and easy to park and fly!”

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(Short Stay 1) - Posted 3 years ago

“Always great service, hassle free and if there’s any problem the on-site staff are always on hand to help.”

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(Short Stay 2) - Posted 3 years ago

“Great service, would definitely recommend and use again !!”

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(Premium Meet And Greet) - Posted 3 years ago

“Spot on place to park easy and quick turnaround will definitely use again”

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(Premium Fast Track) - Posted 3 years ago

“Great service. Staff very helpful 👍”

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(Long Stay) - Posted 3 years ago

“OK for a small-ish airport, but bulging at the seams. Long-stay car parking, in particular, very unsatisfactory and difficult to negotiate.”

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(Long Stay) - Posted 3 years ago

“Plenty of space, had CCTV to observe car in secure area. Watch out for parking near some blossom bushes, takes an age to clean car if you are away for long period. Used several times. Helpful staff on emails if assistance needed to change times etc”

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(Short Stay 2) - Posted 3 years ago

“Huge car park, always find a space.”

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(Long Stay) - Posted 3 years ago

“Absolutely recommend using the premium meet & greet service. Easy drop off & collection.We had left an item in the car after dropping it off & they had moved the car but went & got the item for us. Very friendly staff. We will use this service again.”

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(Premium Meet And Greet) - Posted 3 years ago

“Was easy to do”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent service. Hassle free”

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(Premium Meet And Greet) - Posted 3 years ago

“Used the Premium fast track car park, whilst it was quite expensive it was well worth the extra cost for convenience. Parking bays were large with plenty of room and access to the terminal was via a short ramp which was great. With the automatic system access & exit was no problem. Fortunately I had booked and allowed extra time on my return ticket to cater for current delays and this proved beneficial. I would definitely use this car park again.”

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(Premium Fast Track) - Posted 3 years ago

“Both arriving and departing the bus service was very poor we managed to walk to the terminal and no sign of the bus on both occasions. Yes we could of waited but 15 minutes seemed a little to long.”

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(Long Stay) - Posted 3 years ago

“Staff polite and friendly. Right mix of price service and quality.”

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(Short Stay 1) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,135 reviews