Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,135 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service all the way through. No hold ups”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“No issues found a spot fairly easily, I’ve used the service at least 3 times before and found the cost very competitive and easy to use”

Helpful Report

(Long Stay) - Posted 3 years ago

“The best possible way to start and end a holiday if driving to the airport is to use the meet and greet parking, it removes the stress of looking for a parking space, it's straight across the road and into the airport, so no looking for bus stops and waiting for a bus or at worst a long walk pulling your suitcase. Arriving back there's no trying to remember where you are parked, your car ready and waiting for you. In addition to the convenience, the meet and greet is manned 24 hours by polite and helpful staff.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Used short term terminal parking and it was very good. Only criticism was price at £72 for just over 48 hours. By comparison, I am about to use Edinburgh Airport and paid £92 for 12 days in the multi storey (covered) parking connected to main terminal.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Its a very good airport things go very smoothly for parking i use premium meet and greet yer all good”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Very easy website to use and found it easy to park and no hassle to get a taxi when got back to Newcastle very stress free will definitely use again”

Helpful Report

(Long Stay) - Posted 3 years ago

“So easy to book will do again soon”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Convenient and excellent price.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Very good and easy service to use”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“a very poor service, the car park was pre paid. The parking monitor picked up the wrong number plate on return from holiday and we were unable to exit the car park. The intercom for help was not working. I had to pay a further £89 to exit the car park. Though this was refunded.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Easy to book and right next to the terminal”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Only a very walk to the terminal from parking the car”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Easy to use. Easy to find.”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Very straightforward procedure, Friendly helpful staff, both on arrival and departure.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Very professional and efficient service would highly recommend.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“There were no buses at the terminal and I am 63 and obviously a lot of other people are a lot older than this who use this facility. I think it’s atrocious they have to walk a fair distance to the terminal”

Helpful Report

(Long Stay) - Posted 3 years ago

“Excellent will book again for next June for two cars, hopefully will get a discount?”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“I have used the car parking and security fast track services on the previous 4 occassions I have gone on holiday. On line booking and payment are simple and quick and confirmation notification very timely. using the service is so very easy and I have encountered no problems whatsoever, it is seemless. Looked to book again for a winter break however dissappointed to see a substantial rise in price for both parking and security fast track.”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Nice and easy to park 👍👍👍”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Very helpful staff my partner was in a wheelchair and the staff and everyone in the airport were brilliant can’t speak highly enough about them all”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,135 reviews