Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,135 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“We stayed in the short stay 1 car park it was great it was only a 2 min walk to the airport”

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(Short Stay 1) - Posted 3 years ago

“Brilliant so eady in short stay 1 will use again”

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(Short Stay 1) - Posted 3 years ago

“airport was good food retail poor”

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(Premium Meet And Greet) - Posted 3 years ago

“No mini bus to take you to airport had to walk through wet muddy car park ruined my outfit for my trip”

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(Long Stay) - Posted 3 years ago

“Friendly staff and easy use.”

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(Premium Meet And Greet) - Posted 3 years ago

“We arrived after paying in full on line in a hurry for our flight and could not find a parking place. After 45 minutes of looking we flagged down an attendant who told us to park outside of the marked bays at the edge of the carpark in an unauthorised parking area. Not good enough. 28/05/2022 until 9/06/2022”

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(Long Stay) - Posted 3 years ago

“Excellent service straight I and parked. Short walk. Spot on .”

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(Long Stay) - Posted 3 years ago

“The car park needs tarmac, the parking areas are all gravel and better organisation of empty parking spaces as very hard to find at times.”

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(Long Stay) - Posted 3 years ago

“Could not find any spaces, had to park on grass !!”

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(Long Stay) - Posted 3 years ago

“Quick, efficient and reliable”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy process.”

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(Premium Meet And Greet) - Posted 3 years ago

“Due to the car parks being full (we checked for a while), we had to park in an area of the car park that was gravel and not tarmac which caused a real issue in pulling our cases along behind us. I actually had to carry one case because my wheel was damaged. I would like someone to contact me regarding claiming the cost of a new suitcase. This is not what you expect when you pay £75+ to park.”

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(Long Stay) - Posted 3 years ago

“Easy and stress free.”

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(Premium Meet And Greet) - Posted 3 years ago

“Easy parking access and very close to the terminal building, very helpful and friendly staff . My one complaint would be the cost but the service is very good, Kevin Harper”

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(Premium Meet And Greet) - Posted 3 years ago

“Fast and well organized would definitely use again if I could find fault it would be that it didn’t feel clean felt quite grubby & unkempt like it could do with a good clean”

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(Long Stay) - Posted 3 years ago

“Restricted park and ride without notification.”

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(Long Stay) - Posted 3 years ago

“Customer focused staff. Effortless airport parking . :)”

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(Premium Meet And Greet) - Posted 3 years ago

“Would be excellent if it were clearer EXACTLY where to park. I wasn't the only only one in our party unsure which lane to park in - my friend was sarcastically chastised for getting it wrong.”

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(Premium Meet And Greet) - Posted 3 years ago

“Great facility upon arrival,straight into lane park up & hand keys in and away you go 2 minutes to airport check in . However on return from our holiday a completely different service. Very early return to Newcastle 3pm as plane late. On arrival to our collect car there was a queue waiting to book cars in and a queque waiting to get keys . Only 2 harrased staff on the desk trying their best & it was a bit chaotic to say the least. Separate desks for dropping off & collection during busy times would be much better..”

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(Premium Meet And Greet) - Posted 3 years ago

“Easily accessed from road , clearly signed, and cheap hassle free parking when booking your parking space on line, also a great discount doing it this way .”

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(Long Stay) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,135 reviews