Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“The service is excellent from booking to leaving the airport. However it is very expensive.”

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(Short Stay 1) - Posted 1 year ago

“Always use the carpark, easy to get to and safe”

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(Long Stay) - Posted 1 year ago

“Parking is quite expensive and our number plate was read incorrectly by the ANPR system, this lead it to ask for payment as if we had just pulled up and parked. Had to press the button for assistance. Note* if it does this, and this is the second time it’s happened, make sure you have your booking ref handy. Airport itself was actually disgusting, toilets were the worst I’ve seen in 30 years of going to this airport and the bar areas are simply not cleaned during busy times.”

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(Short Stay 1) - Posted 1 year ago

“Would choose anything else. Relieves an element of airport stress!”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to find and convenient parking within a three minute walk to the terminal.”

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(Short Stay 1) - Posted 1 year ago

“Parking was very easy & close to the terminal”

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(Short Stay 2) - Posted 1 year ago

“Best part of using Newcastle airport is the meet and greet parking, by far the easiest to use in the UK, brilliant staff.”

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(Premium Meet And Greet) - Posted 1 year ago

“The parking was very easy and convenient, although a little expensive”

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(Long Stay) - Posted 1 year ago

“Easy booking”

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(Short Stay 1) - Posted 1 year ago

“Well signed and easy entrance and exit system”

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(Short Stay 2) - Posted 1 year ago

“Easy to book, easy access to the parking and all close to the terminal building. When I forgot to change my vehicle registration number, the onsite team quickly sorted out my error and there was then no problem getting in or leaving.”

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(Short Stay 2) - Posted 1 year ago

“Excellent service as always, wud not use anyone else”

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(Premium Meet And Greet) - Posted 1 year ago

“Always pleasant staff and an efficient service”

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(Premium Meet And Greet) - Posted 1 year ago

“It’s so amazing after a long flight to walk out the terminal, walk across the road and get in your car. Perfect”

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(Premium Meet And Greet) - Posted 1 year ago

“Very helpful when booking,also easy to alter booking,car park is very easy to access.”

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(Short Stay 1) - Posted 1 year ago

“As per usual excellent facility have used short stay previously but used long stay this time and the bus service which came quickly and was comfortable. Would recommend.”

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(Long Stay) - Posted 1 year ago

“Always good service. Regular buses to terminal drivers always friendly and helpful. The only issue we had was when the camera didn't recognise our reg and wanted payment as we tried to leave I went to but and the guy was so helpful found out booking and cancelled the extra payment so quick and helpful The spaces are generous especially as cars are much bigger now”

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(Long Stay) - Posted 1 year ago

“Very efficient and easy to manage”

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(Short Stay 2) - Posted 1 year ago

“Most convenient from our home in the rural Scottish Borders. A 53 mile drive, but an easy drive as the airport as on our hoem side of the city of Newcastle so we don't encounter heavy urban traffic. A good range of flights to suit our purposes. Becoming expensive though, £124.99 cheapest rate for nine days parking and spent another £60 on food in the airport catering franchises during our stay in the airport (flight was delayed 4 hours). Wife and I have a soft spot for Newcastle Airport though, as that is where we first met all those years ago.”

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(Long Stay) - Posted 1 year ago

“Great airport, easy parking”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,511 reviews