Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,963 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,963 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“Easy process and polite and helpful staff 👌”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Car park is kept clean and tidy with easy access and egress. It is close to the terminal and is quite expensive.”

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(Short Stay 1) - Posted 1 year ago

“Meet and great parking very good . Very helpful and efficient.”

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(Premium Meet And Greet) - Posted 1 year ago

“Car park was further than it appeared to be in picture. On exit ticket didn’t lift barrier. Had to go to office to validate ticket.”

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(Short Stay 2) - Posted 1 year ago

“All fine until exiting the parking, machine didn’t recognise out ticket, asked us to pay £650.00, all sorted once pressing the help button, took about 10 minutes to find out booking, other cars behind us, not happy at having to move over to next barrier, never had this issue before.”

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(Short Stay 1) - Posted 1 year ago

“So effortless using this car park”

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(Short Stay 1) - Posted 1 year ago

“We park at short stay car park right outside the terminal. Booking is easy as is finding a space. On returning after a holiday it's quick and easy to back on the road home as ANPR recognising your car - no messing about with machines,”

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(Short Stay 1) - Posted 1 year ago

“Very good service”

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(Premium Meet And Greet) - Posted 1 year ago

“Good but hard to find a space in summer months”

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(Long Stay) - Posted 1 year ago

“Used short stay 2 - on return after 4 weeks when trying to leave, although pre paid, wanted to charge over £1000 ! Sorted by your staff so ok but not sure why this happened - would use again though”

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(Short Stay 2) - Posted 1 year ago

“Excellent- would use again no problem.”

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(Premium Meet And Greet) - Posted 1 year ago

“Great service, staff pleasant and efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service, staff efficient and very pleasant.”

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(Premium Meet And Greet) - Posted 1 year ago

“We are probably taking 8-10 short breaks/holidays a year, just wish there was a better discount scheme as we always use Newcastle airport parking.”

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(Short Stay 1) - Posted 1 year ago

“Car parks are easy to find, good signage and plenty of space available. Very secure. Would use more often but price of parking has increased so much that it often works out cheaper to get a taxi.”

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(Long Stay) - Posted 1 year ago

“Location of parking is excellent however the prebooked prices are ridiculously expensive”

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(Short Stay 2) - Posted 1 year ago

“Parked at the Meet and Greet parking. Friendly and professional staff and a seemless experience.”

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(Premium Meet And Greet) - Posted 1 year ago

“Convenient for us, bit confusing sometimes which part is closed but will hopefully use again.”

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(Long Stay) - Posted 1 year ago

“I have used the Premium Meet and Greet car park at Newcastle on 4 previous occasions and I have been very happy with the service. However, I left my almost new Jaguar with them for 3 weeks in January/February 2025 and I specifically asked the parking attendant to look after my car and to park it somewhere safe. When I returned from my holiday to collect my car, as I approached where it was parked I noticed that it was very close to a large Mercedes SUV. So close in fact that I could not open the drivers door wide enough to get into my car. I had to get into my vehicle via the front passenger door where there was slightly more room, clamber over the centre console and finally onto the drivers seat. Not the easiest manouvre for a 72 year old! Not a happy bunny!”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Too many bars and not enough coffee places and seats when through security. Duty free far too big, more space for seating needed. It's also an expensive airport to fly from.”

Helpful Report

(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,963 reviews