Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,027 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,027 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“It was easy to park the car and I knew it would be safe for the 11 days. I was away on my holidays. Thank you. But I think the cost is getting a little bit too expensive so I won't be using it again.”

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(Long Stay) - Posted 1 year ago

“Expensive.”

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(Long Stay) - Posted 1 year ago

“Excellent service and so convenient.We always use the Meet and Greet when we fly.”

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(Premium Meet And Greet) - Posted 1 year ago

“No problems when booking on-line for a parking during our holiday. Once at the airport we always find a parking space.”

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(Short Stay 1) - Posted 1 year ago

“Plenty spaces available and although still a walk from the terminal the east of finding a space was less chaotic than that in short stay 1.”

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(Short Stay 2) - Posted 1 year ago

“Easy and efficient with no long waiting time for the courtesy bus”

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(Long Stay) - Posted 1 year ago

“Always find a space easy, close to terminal a bit pricey but excellent parking very secure.”

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(Long Stay) - Posted 1 year ago

“Never used before but very efficient system and excellent staff ! Thanks !”

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(Long Stay) - Posted 1 year ago

“Very good service”

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(Long Stay) - Posted 1 year ago

“Easy to use and plenty of spaces, just make sure to make a note of which zone you park, unlike me and spent 15 minutes looking for my car.”

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(Long Stay) - Posted 1 year ago

“Cost of parking prohibits 5stars.”

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(Long Stay) - Posted 1 year ago

“Plenty of spaces and only a short walk to the airport but it is very expensive”

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(Short Stay 2) - Posted 1 year ago

“friendly staff and great to be able to park so close to the terminal”

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(Premium Meet And Greet) - Posted 1 year ago

“Only complaint was that after a 24hour flight delay, we were charged £35 extra when leaving the car park. Surely, it should flag up when a flight has been delayed and waver any extra fee.”

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(Short Stay 2) - Posted 1 year ago

“Excellent as always, quick and simple to book. Staff really helpful and friendly. Altogether a great customer experience. We’ve used this service many times and already have a further two bookings made. Continue with your great service and we’ll keep booking.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy parking and good customer service”

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(Short Stay 2) - Posted 1 year ago

“Efficient, extremely helpful, and easy. Thank you !”

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(Premium Meet And Greet) - Posted 1 year ago

“Had to cancel holiday and cancelled the parking. They said they never recieved it but they sent me an amendment just after I cancelled. No refund or credit. Used many times previously. Never again.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very modern and well thought out. Easy to use. Great selection of shopping and restaurants. We will definitely use Newcastle again. Even if it’s a little more on the holiday cost. Good job.”

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(Short Stay 1) - Posted 1 year ago

“Excellent service use it every time I fly”

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(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,027 reviews