Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Never a problem at Newcastle airport meet and greet a great service”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Easy to book, easy to use!”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Dropped disabled son and wife at express drop off before heading to short stay 2 car park(pre booked). Only 1 entrance available only 3 available to get out. It took over 40mins to carry out parking before getting back to my wife and son at the terminal. Absolutely disgraceful service and very expensive. No doubt I will get no reply from yourselves.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“I never fly from any other airport, i find the staff friendly, from the check-in staff to security and shop staff. Drinks a bit pricey but your on holiday.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Address provided was old address but when we contacted the service the gentleman on the other end of the phone was so polite and helpful it was such a relief! Parking space was easy to find and directions up everywhere”

Helpful Report

(Long Stay) - Posted 1 year ago

“Great parking right next to the terminal and extra wide. Great for 4x4’s I’m aways aware of other cars opening their doors in normal parking spaces. These cars aren’t cheap ! Yes good experience!”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

“Costs have gone up significantly over the past few years, however the process of booking, arriving and departing was simple and hassle free.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Perfect system. Makes going on holiday stress free and enjoyable. Staff nice too”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“No problems at all”

Helpful Report

(Long Stay) - Posted 1 year ago

“Easy to use and navigate parking, short walk to terminal and quick service through to departures. Exactly what you need with small children on an early morning flight. Likewise on return, priority given for passport control and we had our luggage and were out very quickly. The only thing I would say would be useful is to have a trolley park in the actual car park as I had to wait at the car whilst my husband went and got one from the terminal and he had to walk back with it on our return journey so having one in the actual parking area would be more convenient.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“We always use the car parking 3/4 times a year the prices are crazy now! Also what I would like to be able to do is book a disabled bay to park in. There was many cars parked there without a badge with really annoyed me.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Long stay car parking is convenient with a regular shuttle bus, but it is within reasonable walking distance to the terminal. Staff are helpful throughout and it is always a pleasure to fly from Newcastle - rarely any chaos, normally a very laid back experience. 10/10”

Helpful Report

(Long Stay) - Posted 1 year ago

“Short stay 2 Easy access to airport and very helpful at 3am when lost ticket in baggage collection area on return”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Brillisnt service, grest friendly staff, far better than other airports I have used”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Parking at the airport could not be easier. Access and exit is straight forward in the knowledge that car is parked securely. Pickup bus service is frequent.”

Helpful Report

(Long Stay) - Posted 1 year ago

“The staff are clearly well trained and there friendly demeanour just adds to the overall quality service”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Very professional and slick”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“No problems. Great to use premium short stay. Very handy”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

“Close to terminal and minimum hazzle when going on vacation”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Excellent service thanks.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,511 reviews