Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,959 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,959 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“We often use Fast Track Parking and find it excellent. The staff are helpful and friendly. It's so easy to use and so close to the terminal building so you don't have to take your suitcase long distance. Thoroughly recommend and will continue to use.”

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(Premium Meet And Greet) - Posted 1 year ago

“Quick booking in and collecting my car with convenient car location. Courteous staff. Extremely convenient for the terminal.”

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(Premium Meet And Greet) - Posted 1 year ago

“So easy, simple and great to use”

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(Premium Meet And Greet) - Posted 1 year ago

“Parking ridiculously expensive. Flights very limited, only bog standard tourist destinations . Waiting an hour and a half to get through passport control, followed by only one belt working for multiple flights and cases stacked up on the floor everywhere.”

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(Short Stay 2) - Posted 1 year ago

“So easy, friendly staff, no hassle, Just perfect start to our holiday”

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(Premium Meet And Greet) - Posted 1 year ago

“Close to terminal due to walking difficulties”

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(Short Stay 1) - Posted 1 year ago

“very convenient and the staff are very pleasant and efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“The service I received was 1st class from start to finish! I will definitely be using again!”

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(Premium Meet And Greet) - Posted 1 year ago

“The process was as straightforward as you can get. Just make sure when coming past the petrol station you get in the correct lane. Other than that drive to barrier, take your ticket, park up then return from holiday and insert ticket at exit barrier. The car parks are surprisingly very busy so make a note of your letter, we were car park G. Footpaths to the terminal are simple. A bus will collect you if unable to walk far or kids are playing up. Great service. On exit be aware directly below the foot for your ticket on exit there is a gap that tired travellers could mistake for the slot.”

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(Long Stay) - Posted 1 year ago

“Very friendly staff, helpful and professional”

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(Premium Meet And Greet) - Posted 1 year ago

“We found it so easy to park at the airport in short stay 1 carpark which was a few minutes walk from the terminal. The process from dropping off our bags to clearing security was all very straight forward. The security checks were excellent but also without much delay. The terminal is well equipped with seating areas also many shops/eating places if required. The flight departure boards were well positioned to see and updated all the time. Access to all gates was easy and they were comfortable. Boarding was well organised and quite quick. On arrival back to the UK it was straight forward with little delay to get through Border Control despite the number of passengers. Always enjoy flying from Newcastle and have chosen it again for our next break.”

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(Short Stay 1) - Posted 1 year ago

“Well signed easy to get to. Good security”

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(Long Stay) - Posted 1 year ago

“We always use Premium Meet and Greet for our parking. It's so good to be able to just drop the keys and leave the car to be parked. Very close to the terminal too.”

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(Premium Meet And Greet) - Posted 1 year ago

“Would have been four stars but for the following reason. Paid for parking in advance. Nevertheless I had to go around twice before I found a space. How difficult would it be to reserve spaces if you pay upfront”

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(Long Stay) - Posted 1 year ago

“We have used the service a number of times and have always found it excellent and very convenient. Staff are always very friendly and professional.”

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(Premium Meet And Greet) - Posted 1 year ago

“Nice simple easy system to use, all zones are clearly marked and depending on my circumstances I often use the area straight outside the airport if I'm going to be pressed for time, the long stay is the cheapest and not too much inconvenience”

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(Short Stay 1) - Posted 1 year ago

“Very easy to get parked then the courtesy bus saves the legs...”

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(Long Stay) - Posted 1 year ago

“Easy to book and always hassle free.”

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(Long Stay) - Posted 1 year ago

“Short stay 1 is very convenient. I made a mistake on my booking and the customer service team corrected the mistake promptly.”

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(Short Stay 1) - Posted 1 year ago

“Easy to park safe secure will use again. Shuttle bus handy”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,959 reviews