Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,712 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient, good bars/restaurants. Fast security with no need to remove phones/computers from hand luggage.”

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(Short Stay 1) - Posted 1 year ago

“Always found it hassle free and easy to rectify errors we have made in booking dates.”

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(Short Stay 2) - Posted 1 year ago

“So handy for the airport. I always use the Meet & Greet & have done for some time now. Friendly staff, leave your car keys with them, go on holiday, collect your car on return, & good to go. Never had a problem. Would recommend this car park.”

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(Premium Meet And Greet) - Posted 1 year ago

“Use meet and greet often a first class service .”

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(Premium Meet And Greet) - Posted 1 year ago

“It’s too expensive!!”

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(Short Stay 2) - Posted 1 year ago

“The car park is good since it was resurfaced a few years ago. Unfortunately the prices have doubled since then.”

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(Long Stay) - Posted 1 year ago

“Easy to park but signage not great. It would be useful to have numbered lanes/ coloured areas. Our plane was delayed and the person I spoke to at the barrier call button was really helpful. Staff in airport friendly and efficient”

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(Long Stay) - Posted 1 year ago

“Easy to use”

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(Premium Fast Track) - Posted 1 year ago

“Came back a day late , spoke to guy via intercom on pay machine , he couldn’t of been more helpful help me to what I needed to do straight away , very helpful top service”

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(Short Stay 1) - Posted 1 year ago

“Efficent and easy parking”

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(Premium Meet And Greet) - Posted 1 year ago

“Meet and greet is excellent very efficient and fast service with very cheerful staff”

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(Premium Meet And Greet) - Posted 1 year ago

“Straight forward,pull up near reception,drop your keys of job done.Same on return, about 50 yards from terminal to meet and greet,pick up keys car just outside.Great service friendly staff.”

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(Premium Meet And Greet) - Posted 1 year ago

“Always excellent staff and facilities first class. NEWCASTLE airport every time for my family”

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(Premium Meet And Greet) - Posted 1 year ago

“Spot on service 👍”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy and quick to book. Excellent and friendly staff. Very effective .”

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(Premium Meet And Greet) - Posted 1 year ago

“Great service from staff as always. I wish that you had a loyalty scheme though.”

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(Premium Meet And Greet) - Posted 1 year ago

“Extremely easy and efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“Everything went as planned. The parking system was excellent, especially as we had to amend our booking from abroad.”

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(Short Stay 1) - Posted 1 year ago

“I'm a regular user of Newcastle Airport and rate it as one of the best airports to travel through. Staff are friendly and helpful and queues are minimal.”

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(Premium Meet And Greet) - Posted 1 year ago

“We parked in the long stay car park for a week. There was plenty of secure parking space available, just a short walk from the terminal. Book in advance to get a competitive price!”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,712 reviews