Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,959 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,959 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“easy to book. good directions to park. clean and simple to exit on return”

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(Short Stay 1) - Posted 1 year ago

“Easy parking to book and pre pay only spoilt by the tech wanting charge £290 at the exit barrier. The guys in the quickly sorted me out”

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(Long Stay) - Posted 1 year ago

“Easy to find. Well lit carparks. Easy to get to terminal from carparks. Either walk or by courtesy bus. Checking in to boarding plane is efficient, lots of friendly staff. Lots of places to have refreshments and do last minute shopping.”

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(Long Stay) - Posted 1 year ago

“Clear signage, easy access, friendly efficient staff. A short walk, mainly undercover to airport terminal. We have used Premium Meet and Greet several times.”

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(Premium Meet And Greet) - Posted 1 year ago

“The last few times at Newcastle airport has been a proper breeze - no massive queues or long waits. A bit pricey but no more so than EVERY airport.”

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(Premium Meet And Greet) - Posted 1 year ago

“I often use the car park and always happy with the seamless payment and exit gates at short stay 1. I was delighted to have been moved to the express car park. Hope that happens again when I use the car park next month. Thank you”

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(Short Stay 1) - Posted 1 year ago

“Fast easy access and easy to leave when you just want get on the road home. Supportive team of people too! Best airport parking anywhere!”

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(Short Stay 1) - Posted 1 year ago

“Use meet and greet - smooth handovers and staff pleasant. Appreciate the 10/15% off offers 👍😊”

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(Premium Meet And Greet) - Posted 1 year ago

“I've been using the airport at least 3-4 times a year using the short stay car park and find it no problem getting parked and easy access to the terminal. Over the last 3 years now the price is going up and up and I rely on discounts to come through for me to afford it. Its now going to be cheaper to arrange a taxi, the airport now is taking my experience of driving to the airport away from me.”

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(Short Stay 1) - Posted 1 year ago

“Very efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to find no issues the buses ran regular Would use service again”

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(Long Stay) - Posted 1 year ago

“Easy to locate and transfer to airport good. Only one problem the buses transferring to and from are really in need of a good clean.”

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(Long Stay) - Posted 1 year ago

“Lost my ticket on my return I pressed the help button n was helped straight away no problems”

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(Short Stay 2) - Posted 1 year ago

“All on time. No complaints.”

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(Premium Meet And Greet) - Posted 1 year ago

“Always use Premium meet and greet. Parking right next to where you drop your keys off . Always a friendly welcome and goodbye. Very short walk to the terminal.”

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(Premium Meet And Greet) - Posted 1 year ago

“Too expensive.”

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(Short Stay 1) - Posted 1 year ago

“Always happy to help .prompt service”

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(Premium Meet And Greet) - Posted 1 year ago

“I always use short stay one as I’m not well with cancer and being weak so I only have to get a trolley and cross the road this time it was full so used short stay 2 but it wasn’t bad just up the covered shelter and again no problems I won’t book anywhere than direct regardless of some sites being cheaper I stick to what I know best old school I’ve used it this way since 2001 thanks again Newcastle airport car safe secure and no problems”

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(Short Stay 2) - Posted 1 year ago

“Great parking easy access to terminal, plenty of parking spaces”

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(Short Stay 1) - Posted 1 year ago

“We always use the long stay car park when we fly from Newcastle. There is plenty of secure parking available and the shuttle bus runs at regular intervals, although it’s only a 10 minute walk to the terminal”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,959 reviews