Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,806 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Although much more expensive than other regional airports, good service.”

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(Premium Meet And Greet) - Posted 1 year ago

“Car parking was very gd. Signage easy for us to park and shuttle service very gd. We will be booking again next year when we book our holidays.”

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(Long Stay) - Posted 1 year ago

“So easy to use. No hassle.”

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(Long Stay) - Posted 1 year ago

“Easy service to use”

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(Short Stay 2) - Posted 1 year ago

“I honestly can’t think of any negatives after travelling from Newcastle Airport to Rhodes Greece with my two children. No complaints whatsoever.”

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(Premium Meet And Greet) - Posted 1 year ago

“So easy to use”

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(Short Stay 2) - Posted 1 year ago

“Very good, we used the short stay car park right outside the terminal which was very handy. It was very easy to enter and leave as we had precooked the car park.”

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(Short Stay 1) - Posted 1 year ago

“Easy to park and exit the car park. In long stay car park and walked to ternermal as there was no buses about. Some people who were waiting for bus had been there for 20 minutes started to walk up to did not see any buses when walking up to the ternermal. I feel the price for parking at the airport is to high this is not just newcastle but the rest of the air ports in the country.”

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(Long Stay) - Posted 1 year ago

“Had to wait a while for the bus ? The phone was not working in the stand so we were beginning to wonder if it was ever going to arrive. Bit difficult when disabled having to get onboard the bus”

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(Long Stay) - Posted 1 year ago

“Great option to fly out from. From the meet and great, stay at an airport hotel, great check in experience, fast progress through security and then relax in the aspire lounge. The best eay to start. Holiday.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service checking in and checking out, so close to the terminal too. Also good clean toilets in the building which is great after a long journey, will use this service again without a doubt”

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(Premium Meet And Greet) - Posted 1 year ago

“Good service, will certainly use again.”

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(Premium Meet And Greet) - Posted 1 year ago

“It does what it says on the tin and more”

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(Premium Meet And Greet) - Posted 1 year ago

“Hassle free”

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(Premium Meet And Greet) - Posted 1 year ago

“Car was blocked in on return. But positive this time I could access driver door as last time was forced to climb over passage side to get into car.”

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(Premium Meet And Greet) - Posted 1 year ago

“Meet & Greet parking. Great start to our holiday. Very friendly and smooth as usual 👍”

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(Premium Meet And Greet) - Posted 1 year ago

“the airport and fast track parking are all very good---the border force staff inbound however--let the whole process down as they either stand watching--next to their room---in the baggage reclaim room---or are just blatantly rude--when they step inside their room to carry out their duties---a particular female officer was overly fastidious after she was told by me---I had 200 cigarettes---her x-ray machine didnt work---so she dismissed me coldly---others have been pleasant”

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(Premium Fast Track) - Posted 1 year ago

“Quick and efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“easy to get round and quite a good price”

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(Long Stay) - Posted 1 year ago

“Easy to book and clear instructions, downfall expensive!”

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(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,806 reviews