Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,806 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 25,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Fantastic never been any problem when I’ve parked at the airport”

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(Short Stay 2) - Posted 1 year ago

“Car parking area good but starting to be very expensive these days. Costs have more than doubled lately. Inside airport, it is usually well organised, even when busy. Security area is efficient normally and fairly quick. Cafes and shops also good.”

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(Long Stay) - Posted 1 year ago

“Fantastic always use the premium meet and greet.”

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(Premium Meet And Greet) - Posted 1 year ago

“Paid a lot of money for my parking to be near the terminal because of my disability only to discover there was no space for my car and had to use a car park furthe away”

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(Premium Fast Track) - Posted 1 year ago

“Buses run frequently, large car park and vehicle easy to find on return, bus driver very helpful 👍”

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(Long Stay) - Posted 1 year ago

“Good access and parking. Security checking very quick. Plenty of options for refreshments”

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(Premium Meet And Greet) - Posted 1 year ago

“Always good”

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(Short Stay 2) - Posted 1 year ago

“Staff friendly and quick to sort us out both going and returning from holiday.”

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(Premium Meet And Greet) - Posted 1 year ago

“The Executive car parking at Newcastle is great. Very easy to book. Easy to find a space on arrival. The spaces are quite wide so bigger SUV's cars can easily park. The car park only steps from the terminal. Easy entry/exit barrier controlled ticketing system. Overall 5/5. Will recommend highly.”

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(Premium Fast Track) - Posted 1 year ago

“Parking was easy, ticket at barrier, plenty spaces, although further away from terminal but plenty bus stops to transfer with all our cases. Only issue we had was on return, waited so long for transfer bus back to car park, we ended up walking. Wasn't too far. Used ticket to get out. All very simple and easy.”

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(Long Stay) - Posted 1 year ago

“The automated entrance and exit gates to the car park worked efficiently and the courtesy bus drivers in both directions were polite, friendly and helpful. Though the cost of parking seems to have escalated alarmingly siunce pre-pandemic. My wife and I have a soft spot for Newcastle Airport as that is where we first met, so we travelled to the airport early, in time to have a meal. The food was good and the airport toilets nice and clean. What let the airport down was these new security scan machines, where everything has to go in the bag, then 90% of the bags are sidelined for a manual check - 35 minutes is too long to stand holding up your trousers while your belt is detained by security pending bag check. Next time I will wear shorts with a tie-cord waist!”

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(Long Stay) - Posted 1 year ago

“Prices seem to be creeping up. Soon not affordable”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service as usual.”

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(Long Stay) - Posted 1 year ago

“Nice and easy as always”

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(Premium Meet And Greet) - Posted 1 year ago

“I used premium meet and greet it couldn’t be any easier”

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(Premium Meet And Greet) - Posted 1 year ago

“Well situated at the airport”

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(Long Stay) - Posted 1 year ago

“Easy entry & exit, plenty buses going round. Lost my car on recent visit and the staff were fantastic helping me find it with use of the cctv cameras to approximate where it was and even gave me a lift round the spaces until we found it. Top notch.”

Helpful Report

(Long Stay) - Posted 1 year ago

“I am going to be brutally honest. we use the Meet & Greet regulasrly or at least 4-5 times per year. the service is awful. when they worked out of the the hut it was better. the meet isnt excatly brilliant we've had to stand in a queue the last 3 times going and returning and your met with a 'good morning' at best. what is the point in having to queue to hand your keys over? theyre should be someone there at all times in the car park, 'here's your ticket, pass me your keys, enjoy your holiday' when you come back i appreciate there might be people in front of you but last week there were two staff and only one lady serving with a queue of ten people!! do you have your ticket, 'yes' heres your keys your parked in D4 hope you had a good holiday see you later. I had my reservation printed off and it still took 3 or 4 minutes to find it, 4.30am and my wife hadnt had her tea yet, being impatient and wanting to battle check in, security and get a seat. we are stood while they find the reservation, give us our ticket and estbalish what flight we are on coming back. it will be easier and quicker to just park in the short stay which was slightly more expensive and why i chose meet n greet. The last 4 times we used meet n greet,the car has been parked as far away from the meet n greet building as you can get it and i couldnt get in it because it was squeezed next to other cars. we will not be using the service again but we will use the short stay car park next to the building.”

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(Premium Meet And Greet) - Posted 1 year ago

“Friendly Staff, Car parking first class, helpful and professional staff. Good facilities all round. And massive savings compared to Scotland.”

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(Premium Fast Track) - Posted 1 year ago

“Friendly and helpful staff; nice and convenient parking right next to terminal- ideal! Would book again”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,806 reviews