Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,806 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Used the meet & greet service. Easily accessible. Quick service. Would recommend.”

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(Premium Meet And Greet) - Posted 1 year ago

“Great , very close to airport.”

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(Long Stay) - Posted 1 year ago

“Excellent service thank you”

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(Short Stay 1) - Posted 1 year ago

“After a great holiday I attempted to exit the car park with my pre-paid ticket but instead of the barrier opening it requested I pay £260.00 by credit/debit card. I re-inserted the ticket on three occasion but each time it was declined and the payment was requested. I then pressed the assistance button and after a long delay the barrier opened. This was totally unacceptable when a pre paid ticket had already been purchased.”

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(Short Stay 1) - Posted 1 year ago

“Parking spaces in Short Stay 1 are just too small. I struggle to find a space I can get my qashqai into everytime I park there. The last time I parked there I had a problem at the exit in that I was asked to pay even though I had pre-booked and pre-paid. This was sorted out by using the call button, but this did take quite a while for someone to answer so I guess I wasn't the only one having problems.”

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(Short Stay 1) - Posted 1 year ago

“Very close to airport which is great but very few spaces available. Also had an issue with getting out though we were within the booking time but it was resolved when we pressed the help button. Would use again but go for the longer stay car park as it’s just as close and lots more spaces.”

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(Short Stay 2) - Posted 1 year ago

“No problems but very expensive especially the nearer you get to your dates for some strange reason”

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(Premium Meet And Greet) - Posted 1 year ago

“I used short stay car park 1 whilst away in London for a few days. Booked and prepaid online , easy to find and access car park on the day, short walk to arrivals hall and smooth exit upon return. Will definitiely use again.”

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(Short Stay 1) - Posted 1 year ago

“Easy to access, easy to check in, speedy pick up on return. Great as always - will continue to use in the future”

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(Premium Meet And Greet) - Posted 1 year ago

“We used “meet and greet”, excellent service but far too expensive compared to many other uk airports. Come on Newcastle stop been so greedy!”

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(Premium Meet And Greet) - Posted 1 year ago

“We always use the ' Meet & Greet ' parking option at Newcastle Airport It is a slick & seamless experience both when leaving & retrieving our vehicle. We find it to be very good value also”

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(Premium Meet And Greet) - Posted 1 year ago

“Great no holdups.”

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(Short Stay 1) - Posted 1 year ago

“Grea.t stress free.staff we're lovely and helpful”

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(Premium Meet And Greet) - Posted 1 year ago

“Very good service and helpful staff”

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(Long Stay) - Posted 1 year ago

“Very good service and helpful staff”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to park - easy to collect. Plently of freindly staff on hand if help were needed.”

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(Premium Meet And Greet) - Posted 1 year ago

“Stayed short stay 2 car park not far to walk from terminal which is a bonus”

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(Short Stay 2) - Posted 1 year ago

“Airport is fine used many times cost of parking has gone to extortionate rates over the past couple of years , it’s now about double to park from what it was No Excuses JUST GREED”

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(Long Stay) - Posted 1 year ago

“Parking is very close vicinity to the airport, bus transfer regular, reasonably priced, excellent service.”

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(Long Stay) - Posted 1 year ago

“The parking is great as just a quick walk to the airport. Our only issue was that we pre-paid then at the barrier the machine tried to charge us £176. I had to go to the customer services, impressed it was open at 1 am in the morning and the staff were very helpful so we got out without having to pay twice”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,806 reviews