Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,959 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,959 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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“We chose premium fast track parking for ease after driving down from Scotland. We could not have been any closer to the terminal and fast track through security with 2 kids in tow makes the airport experience much less stressful. Wider access parking spaces also makes it easier to get kids in and out of the car without worrying you'll damage the car beside you. Will use again.”

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(Premium Fast Track) - Posted 1 year ago

“Very convenient only downside in the short stay 1 was lack of disabled bays due to some poor parking by 2 individuals who had parked using 2 bays each. Hope they got charged for 2 bays.”

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(Short Stay 1) - Posted 1 year ago

“Easy to find and park. Reception staff were friendly and helpful, dropped keys off and away. On return keys were waiting and car ready and waiting.”

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(Premium Meet And Greet) - Posted 1 year ago

“Overall a very good service. Booking via website has been trouble free for me. Charges are reasonable when promotions are applied but a little expensive otherwise. More disabled parking bays in each area would be particularly helpful. All have been occupied on the last three occasions I parked there at both the premium long-stay and short stay areas.”

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(Short Stay 1) - Posted 1 year ago

“Self check in has more staff doing very little compared to previous system. It's like queuing in a pub to pull your own pint ! Security in departures friendly and efficient. Arrivals rude and slightly power crazed. Gate number not given soon enough, forced to stay in departure area without enough seats - had to sit on floor for an hour or spend more money in concession to find a seat. This appears to be a UK airport thing now , not just Newcastle but it's cynical and not a good customer experience. The car parking was fine , a bit too expensive but at least it's onsite and not gravel. Back again at the end of August wondering wether to bring some folding chairs.”

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(Long Stay) - Posted 1 year ago

“Great service, cannot fault them.”

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(Premium Meet And Greet) - Posted 1 year ago

“Our local airport, but most expensive airport in the country especially for parking, can save £100s flying from other airports, flights, holidays and parking”

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(Long Stay) - Posted 1 year ago

“Fab wee airport, easy to use, loved it ♡”

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(Premium Meet And Greet) - Posted 1 year ago

“I love our airport!! Not too big, not too small but with all of the amenities you need. I am pleased with the improvement in catering facilities over recent years.”

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(Premium Fast Track) - Posted 1 year ago

“Prices getting ridiculous”

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(Long Stay) - Posted 1 year ago

“Very good service and easy to access”

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(Long Stay) - Posted 1 year ago

“does what it says great”

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(Premium Meet And Greet) - Posted 1 year ago

“Fabulous services from the Guys in long stay office. I had a puncture on return and they were so helpful.”

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(Long Stay) - Posted 1 year ago

“Parked the car no problem and got the bus to the terminal almost immediately. Booked in again no problem and then went through security very quickly (much improved on the last time we were here). Had a cup of tea and waited for plane which took off about twenty minutes after scheduled. On returning we again had no problems and our luggage was on the carousel in no time. Found the bus stop for the car park bus which arrived promptly. Took us to car and we just drove through the checkpoint as camera recognised car.”

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(Long Stay) - Posted 1 year ago

“Newcastle airport is easy to access. Spaces are a okay size. I have used short stay one twice this year and it works well.”

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(Short Stay 1) - Posted 1 year ago

“Very good. Clear layout and easy to navigate.”

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(Short Stay 2) - Posted 1 year ago

“Always have a great service from the meet & greet, 😊 just hope it doesn’t go up anymore in price !!”

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(Premium Meet And Greet) - Posted 1 year ago

“Safe, secure and easy to use service at a reasonable price.”

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(Long Stay) - Posted 1 year ago

“I use Premium Meet & Greet for my car parking at Newcastle International Airport. It's convenient to use, just drive into dedicated area, check car in, then a short walking distance under a covered walkway, cross the road, and into the Terminal. For me, it couldn't be easier and is my first choice every time and has been since the facility opened.”

Newcastle Airport 5 star review on 10th July 2025

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(Premium Meet And Greet) - Posted 1 year ago

“Always happy”

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(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,959 reviews