Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,027 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,027 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Easy to navigate site to book parking. Just a short walk to the terminal. No weird parking in the bays so everyone can park safely. Could not locate my ticket on exit and gentleman at the end of intercom very helpful.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Premium Park and Ride takes all the stress out of leaving your car when you go on holiday. Just leave the car in one of the lanes, leave the key with the receptionist in the covered area and walk 50 metres to the terminal. On return, no matter what time, the car is ready and waiting in a designated bay. It’s ideal for us.”

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(Premium Meet And Greet) - Posted 1 year ago

“First class! Just works! Cost effective, safe and efficient provision. Thankyou.”

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(Short Stay 1) - Posted 1 year ago

“Great service,parked in lane grabbed cases and into reception handed over key fob and received card to hand in on return and short walk into terminal. On return handed in card received key fob and directed to bay number car was parked in, very smooth and quick service.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent experience, easy to book and then a smooth experience arriving and departing”

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(Short Stay 1) - Posted 1 year ago

“Perfect great experience, used this service a few times now. It's great to know when you return that your vehicle is just across the road. Started using car parks after disaster with Taxi firms repeatedly letting us down. Works out cheaper for us to pay the parking. D”

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(Short Stay 1) - Posted 1 year ago

“Excellent and convenient parking but it has become very expensive over the past few years. If this continues I will be forced to look for an alternative”

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(Long Stay) - Posted 1 year ago

“Great service easy to book eDy to drop off and pick up car. Good customer service”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to find and park , only negative was flight was delayed by 1hour coming back at 4am and on leaving we were asked to pay an additional £430,at meter on way out, though this was swiftly dismissed once spoken to parking agent, which was fab . Safe secure parking site . Aspire Lounge was clean tidy and friendly staff . Airport well sign posted”

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(Short Stay 1) - Posted 1 year ago

“excellent,friendly and easy to use.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very good service, fast, professional, no hiccups, plenty of spaces and an overall good service, flying out of Newcastle again in November and I'll be parking my car at Newcastle again.”

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(Long Stay) - Posted 1 year ago

“Short stay 2 car park just a short walk from the main terminal excellent”

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(Short Stay 2) - Posted 1 year ago

“Quick and easy to both park up on arrival and also when exiting the car park.”

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(Short Stay 1) - Posted 1 year ago

“Excellent service as always. I would recommend to anyone and will continue to use it”

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(Premium Meet And Greet) - Posted 1 year ago

“It’s quite expensive! I’m flying from Edinburgh to the Canaries this month, and the parking alone is literally half the price of the flight. You’ve really priced yourself out of the market.”

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(Short Stay 2) - Posted 1 year ago

“easy parking close to the terminal”

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(Premium Fast Track) - Posted 1 year ago

“The service is excellent from booking to leaving the airport. However it is very expensive.”

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(Short Stay 1) - Posted 1 year ago

“Always use the carpark, easy to get to and safe”

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(Long Stay) - Posted 1 year ago

“Parking is quite expensive and our number plate was read incorrectly by the ANPR system, this lead it to ask for payment as if we had just pulled up and parked. Had to press the button for assistance. Note* if it does this, and this is the second time it’s happened, make sure you have your booking ref handy. Airport itself was actually disgusting, toilets were the worst I’ve seen in 30 years of going to this airport and the bar areas are simply not cleaned during busy times.”

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(Short Stay 1) - Posted 1 year ago

“Would choose anything else. Relieves an element of airport stress!”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,027 reviews