Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“The airport itself is spot on, great selection of restaurants and shops, easy to navigate. The biggest problem with the airport is the cost of parking.”

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(Long Stay) - Posted 1 year ago

“Very good service. Easy to access car park and easy to leave 1 week later.”

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(Short Stay 1) - Posted 1 year ago

“Great car parking”

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(Short Stay 1) - Posted 1 year ago

“Clear signage for entrance and exits”

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(Short Stay 1) - Posted 1 year ago

“I have used the Newcastle Airport Meet & Greet service since its inception and found the service excellent. My only disappointment is with the charges which, like all airport parking charges, have increased considerably.”

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(Premium Meet And Greet) - Posted 1 year ago

“WE HAVE USED THIS PARKING A NUMBER OF TIMES , VERY GOOD SERVICE , STAFF VERY FRIENDLY AND POLITE , NO PROBLEMS , I WILL USE THIS PARKING AGAIN”

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(Premium Meet And Greet) - Posted 1 year ago

“……………. I’m”

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(Short Stay 2) - Posted 1 year ago

“I was a day late returning not a problem was only 12 quid great service highly recommend”

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(Short Stay 1) - Posted 1 year ago

“Generally the parking experience is good but for a couple of grievances. Your number plate recognition failed and I had to call assistance. It does not appear to see a O rather than 0. My number plate ends 70OTV, however the font on the plate looks like 700TV. It would be more efficient if there was more info regarding full car parks and directions to empty spaces especially during busy periods.”

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(Long Stay) - Posted 1 year ago

“No problem what so ever - easy”

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(Long Stay) - Posted 1 year ago

“Great thank you”

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(Long Stay) - Posted 1 year ago

“Fab thank you”

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(Long Stay) - Posted 1 year ago

“Booking parking was easy and everything worked out ok. It’s not cheap but it was very convenient.”

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(Short Stay 1) - Posted 1 year ago

“The parking is easy to find, plenty of spaces to choose from and even though our flight was massively delayed, no extra parking charge was applied.”

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(Short Stay 2) - Posted 1 year ago

“Excellent service, we could not fault any aspect of the process from booking to parking and collection”

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(Premium Meet And Greet) - Posted 1 year ago

“I think a bit more signage needed,apart from that plenty of spaces to park”

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(Long Stay) - Posted 1 year ago

“Newcastle airport is now my airport of choice. The airport parking is easy to find. The booking procedures are easy to use. This airport and parking make an excellent start to my trips.”

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(Long Stay) - Posted 1 year ago

“A fantastic service from initial booking through to drop off and collection. The team at the 'meet and greet' parking are superb.”

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(Premium Meet And Greet) - Posted 1 year ago

“So easy to use. Any problem alway someone to help.”

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(Long Stay) - Posted 1 year ago

“All great. Very quick, efficient and friendly”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews