Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very pleased with service .on going out I was requested to pay £270 Dut a quick call to staff it was sorted out”

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(Short Stay 1) - Posted 1 year ago

“Excellent service 👍”

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(Premium Meet And Greet) - Posted 1 year ago

“Very efficient”

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(Premium Meet And Greet) - Posted 1 year ago

“So easy to use pull in to meet and great shown where to park short walk drop keys off short walk to terminal. On return easy to pick up keys and short walk to car. Staff very professional would recommend. No issues going through terminal on in & outbound flights.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very efficient service”

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(Premium Meet And Greet) - Posted 1 year ago

“No hassle parking. Perfect way to start our trip”

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(Long Stay) - Posted 1 year ago

“Great, although I want to try meet and greet next time as I've been told it is brilliant.”

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(Long Stay) - Posted 1 year ago

“No problems getting the cars parked.”

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(Short Stay 1) - Posted 1 year ago

“Great Service”

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(Premium Meet And Greet) - Posted 1 year ago

“Drop off and collection went smoothly. It is however comforting to know that there are staff on site “human beings” …whatever next😂…to help if you have a problem. Keep up the good work.”

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(Short Stay 2) - Posted 1 year ago

“Absolutely no issues with using the long term car park. Didn't use the complementary bus as I needed the exercise after sitting so long”

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(Long Stay) - Posted 1 year ago

“not a good visit this time, could not get out of short saty - machine said I owed £150 even though i had pre-paid, sat for 10mins waiting for the phone to be answered, to be told i had got my reg wrong on the booking form, i hadnt- i had it in front of me! later told the camera had read my reg incorrect on entry.... and dont get me started on the prices!! absolute disgrace! daylight robbery”

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(Short Stay 1) - Posted 1 year ago

“Excellent. Landed back after holiday and couldn’t locate my car. The guy in th office was extremely helpful and looked for it on the camera. He then took me to my car by minibus, picking my family up on the way. Excellent service”

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(Long Stay) - Posted 1 year ago

“Easy to book, easy to find, found a spot very near the terminal , so all good.”

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(Short Stay 2) - Posted 1 year ago

“2nd time using and perfect each time, really unlikely to go back normal parking services”

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(Premium Meet And Greet) - Posted 1 year ago

“Very convenient.”

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(Short Stay 1) - Posted 1 year ago

“Easy to book and straightforward to use.”

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(Long Stay) - Posted 1 year ago

“Excellent, super fast and convenient service with great customer support .”

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(Premium Meet And Greet) - Posted 1 year ago

“It was easy to get parked and on exit was so quick no issues at all.”

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(Short Stay 1) - Posted 1 year ago

“So easy to get to and find. Lots of bays to park when you turn up. Staff are friendly and helpful. I had gone and booked my cases in then realised I had dropped my credit cards on the driver seat. After letting them know they had delivered them back to me within 5 mins.”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews