Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,959 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,959 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Newcastle airport is expensive for drop offs and pick ups , but I have no complaints about your long stay car parks .”

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(Long Stay) - Posted 1 year ago

“Very accessible and very clean parking areas.”

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(Long Stay) - Posted 1 year ago

“Absolutely outstanding service. Amazing helpful staff. Totally recommend. 10/10”

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(Premium Meet And Greet) - Posted 1 year ago

“Ideal the only problem is the cost .I used to pay £29.99 for a week and now it's about £100 and nothing has changed”

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(Long Stay) - Posted 1 year ago

“I have to change my return flight time recently when returning from holiday. I emailed to let them know and my car was still there ready for me on arrival. Not a problem at all and great service.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service by very helpful and friendly staff”

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(Premium Meet And Greet) - Posted 1 year ago

“Quick and efficient service, car ready and waiting at return. Flight was delayed and it caused no issues.”

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(Premium Meet And Greet) - Posted 1 year ago

“Car park is good price however is utterly rediculous can park in Manchester airport for 2 weeks compared to a week at Newcastle.”

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(Short Stay 2) - Posted 1 year ago

“Always a pleasure to use this great service.”

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(Premium Meet And Greet) - Posted 1 year ago

“We parked in short stay 2, we would normally park short stay 1 however, the prices this year have gone up a lot!! We were lucky to find a space close to the exit, as even at 4am the parking was very busy. 2 minute walk to terminal which makes it a lot easier and on return very convenient and easy.”

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(Short Stay 2) - Posted 1 year ago

“Good metro transport links but Expensive parking charges and more passport control booths/machines as a complete bottle neck when returning (not good).”

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(Long Stay) - Posted 1 year ago

“Very handy and convenient being able to use the car instead of taxis,easier when coming home no waiting about”

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(Long Stay) - Posted 1 year ago

“Great airport and convenient for business needs.”

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(Short Stay 1) - Posted 1 year ago

“Easy booking process, reasonable cost and parking very near to the terminal . We couldn’t find our exit ticket but it was quickly resolved at the exit gate by a very helpful member of staff via the help button . Great service , will use again.”

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(Short Stay 2) - Posted 1 year ago

“easy to use and find right outside airport”

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(Long Stay) - Posted 1 year ago

“I love Newcastle Airport. Easy to get to, car parks are within walking distance, staff are friendly, getting through security is never an issue, passport control is always well managed on the way back. The only small niggle is having enough seating after security that isn't just in bars and cafes. We don't all want to swig beer or get fat eating food we don't need!”

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(Long Stay) - Posted 1 year ago

“Service from reception is brilliant but as for it being advertised as a meet and greet is just false. We were not meeted or greeted when we dropped the car off and we had to resort to looking around the car park for our car when collecting”

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(Premium Meet And Greet) - Posted 1 year ago

“A straightforward and slightly cheaper parking option. Took us 5 minutes to walk from there into the air port - thankfully the weather was good. Although I understand there is a shuttle to and from the car park I didn't see it.”

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(Long Stay) - Posted 1 year ago

“We have a peace of mind leaving our car in Newcastle Ariport Car Park.”

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(Long Stay) - Posted 1 year ago

“Available spaces Walking distance to airport within few minutes Shuttle bus was helpful Stopped in close proximity to us as early hours of morning Driver was friendly”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,959 reviews