Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Professional, friendly and quick service which we absolutely endorse.”

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(Premium Meet And Greet) - Posted 1 year ago

“Whenever i use the long term car park why is it never possible to get straight through the barrier without hassle.? We have a private reg plate but its registered when booked so what is the problem?”

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(Long Stay) - Posted 1 year ago

“Booking a space was easy but extremely expensive - over £100 for 7 nights! When we arrived, the only way we could get through the barrier was to take a ticket - however when we tried to exit using this ticket a week later, it requested a fee of £175!! Luckily a quick call to the help desk found our booking and opened the barrier! Finding a space wasn’t easy as it was quite full already and we ended up parking quite a distance away so waited around 15 -20 minutes for the free shuttle which was also very busy. Unfortunately, on our return (1am) the bus was nowhere to be seen so we had to walk to our car - 2 adults (one who was unwell) 3 cases and a tired toddler in the pouring rain - this was not pleasant especially as we were parked so far away. At this point we felt that a taxi would have been a better option!! Anyway, the car was as we left it and we would probably use the car park again despite the down sides as it’s still the most convenient option for us living almost an hour away.”

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(Long Stay) - Posted 1 year ago

“Car was fine when picked up after 2 weeks.”

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(Short Stay 1) - Posted 1 year ago

“Great location on site, not too far from the airport departures.”

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(Short Stay 2) - Posted 1 year ago

“Great Service, Very professional. Would definitely reccomend , especially for families with small children as it eases part of the airport process”

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(Premium Meet And Greet) - Posted 1 year ago

“Takes all the stress out of travel”

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(Long Stay) - Posted 1 year ago

“Had to get ticket to enter car park as system did not recognise my Belgium number plate. On exit had to speak to member of staff to let me out as again did not recognise my number plate. Handy location but system needs upgrading to read foreign number plates.”

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(Long Stay) - Posted 1 year ago

“Meet and Greet is so efficient and easy. The people working there are friendly and you feel comfortable that your car will be safe and looked after. It’s a very short walk from the terminal. Well worth the additional cost.”

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(Premium Meet And Greet) - Posted 1 year ago

“My rating is based on 2 key points. Too expensive, ~£100 for 1 week is a lot of money. Too expensive and will force me personally to make alternative arrangements in the future. Secondly, bus service for us was non existent so we had a 3.30am walk to the terminal from bus shelter 3 in the rain.”

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(Long Stay) - Posted 1 year ago

“First class service throughout. Just a a few far flung destinations please and everything would be perfect.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very good service friendly staff”

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(Premium Meet And Greet) - Posted 1 year ago

“The meet and greet was so worth it. Easy drop off and collection”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to use. Bus service great. No issues with entry and exit using the prepaid service.”

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(Long Stay) - Posted 1 year ago

“Excellent facilities will use all the time now”

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(Premium Fast Track) - Posted 1 year ago

“Always use short stay 1 not cheap but very handy”

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(Short Stay 1) - Posted 1 year ago

“Need to allow better access for Priority Pass holders to Lounge when it is half empty”

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(Premium Meet And Greet) - Posted 1 year ago

“Great parking in long stay 1, so close to terminal”

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(Short Stay 1) - Posted 1 year ago

“I have used this service for a number of years now without any issues at all. Highly recommended.”

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(Premium Meet And Greet) - Posted 1 year ago

“Parking easy to access well signposted”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews