Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Meet and greet parking was excellent as was check in and security.the toilets in check in always let it down.on return really long queue at passport control.in factory when we got to baggage claim the next flight was on our carousel.overall good experience.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Used the Premium Meet & Greet service twice now, No complaints very good”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“EASY TO PARK, SHORT WALK TO THE TERMINAL, EVERYTHING WORKED SMOOTHLY”

Helpful Report

(Long Stay) - Posted 1 year ago

“Quick & convient But pricey”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Like the options provided so you can make your own mind up depending on your circumstances”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Find it very easy to use airport parking, used it twice recently, very easy to use ,get ticket when entering car park,park up keep keys, put ticket in barrier on return, and off you go, handy when you've just got off plane and waited ages to clear passport control straight to car park no waiting for taxis , already booked for next trip”

Helpful Report

(Long Stay) - Posted 1 year ago

“Always book our airport parking in advance and never had a problem until my last visit in August. On our return I put the parking ticket into the machine on exit and was prompted to pay over £200 ...but this was quickly resolved after pressing the help button and speaking to operator who helped sort the error out. Would still pre-book direct but wish they would give bigger discounts to regular customers, lucky to get 10% off these days and parking isn't cheap anymore.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Excellent service for meet and greet. Simple, fast and staff are great. Keep it up”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“First class service as usual. Staff always helpful and polite. Everything was perfect; and have booked the Meet and Greet again this month. Would highly recommend premium meet and greet to anyone. Thank you so much 👍”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Great service”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Positives. Plenty of parking spaces. Reliable bus service. Negatives. Cost, it had gone from £40 to £100 in a couple of years. Number plate camera not reading plate correctly resulting in having to stop and get the ticket validated to get out.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Excellent service used many times with no issues. Right next to airport. Staff are polite and friendly regardless of time of day. No wait. Totally recommended”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“It's easy to book, but even with a discount code and booked in advance it's very expensive, often dearer than the flight.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Stress Free parking before and on return from holiday”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“I hadnt used airport parking before and found this was so easy to do no problem would use again.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Great airport and parking.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“We always book our parking direct with Newcastle Airport as they are amazing at resolving problems like when we have had an issue with a cancelled flight at the last minute (happens frequently) or had to add an extra day to our booking due to flight changes. E-mails are responded to very quickly. Recently our car alarm went off whilst we were away and the response team checked our car over and much to our relief reported no issues (the dash cam wire had become loose and set it off). It isn't until something goes wrong that you know whether a company are good or not. Great service from all the team especially Graham and Georgina.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Great airport that continues to get better.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Great service every time - highly recommend”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“quick and easy check in, staff frendly, Airport terminal 1 minute walk away, Overhaul 1st class service.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews