Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Instructions were very clear for parking. It was easy to enter and exit the car park. Parking is secure.”

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(Long Stay) - Posted 1 year ago

“far too expensive”

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(Long Stay) - Posted 1 year ago

“The parking is so convenient and easy to use. Close enough to walk to the terminal, but if it’s wet simply wait in a shelter for the regular shuttle bus. The terminal itself is easy to navigate, check-in is quick and security checks are also quick using the latest technology. We’ve never experienced long queues or delays. This is the perfect size for an airport, and we love it.”

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(Long Stay) - Posted 1 year ago

“Used the short stay parking a number of times now and find it very convenient and so far have never had a problem entering or exiting the parking area.”

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(Short Stay 1) - Posted 1 year ago

“Sorry but the service is not quite as good as in has been in the past --awarkwardly parked car and the seat __please put it back where it was”

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(Premium Meet And Greet) - Posted 1 year ago

“Airport parking and access good Prices are too high though”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to get to and just a short walk to the airport. We always use the park and fly.”

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(Long Stay) - Posted 1 year ago

“Price had increased well above inflation and we were even charged extra because it was a few minutes after 12 when we managed to get back to the desk”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy access reasonable charges good options of car parking facilities”

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(Short Stay 1) - Posted 1 year ago

“No problems, all straight forward”

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(Premium Meet And Greet) - Posted 1 year ago

“Never a problem at Newcastle airport meet and greet a great service”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book, easy to use!”

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(Short Stay 1) - Posted 1 year ago

“Dropped disabled son and wife at express drop off before heading to short stay 2 car park(pre booked). Only 1 entrance available only 3 available to get out. It took over 40mins to carry out parking before getting back to my wife and son at the terminal. Absolutely disgraceful service and very expensive. No doubt I will get no reply from yourselves.”

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(Short Stay 2) - Posted 1 year ago

“I never fly from any other airport, i find the staff friendly, from the check-in staff to security and shop staff. Drinks a bit pricey but your on holiday.”

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(Short Stay 1) - Posted 1 year ago

“Address provided was old address but when we contacted the service the gentleman on the other end of the phone was so polite and helpful it was such a relief! Parking space was easy to find and directions up everywhere”

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(Long Stay) - Posted 1 year ago

“Great parking right next to the terminal and extra wide. Great for 4x4’s I’m aways aware of other cars opening their doors in normal parking spaces. These cars aren’t cheap ! Yes good experience!”

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(Premium Fast Track) - Posted 1 year ago

“Costs have gone up significantly over the past few years, however the process of booking, arriving and departing was simple and hassle free.”

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(Short Stay 2) - Posted 1 year ago

“Perfect system. Makes going on holiday stress free and enjoyable. Staff nice too”

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(Premium Meet And Greet) - Posted 1 year ago

“No problems at all”

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(Long Stay) - Posted 1 year ago

“Easy to use and navigate parking, short walk to terminal and quick service through to departures. Exactly what you need with small children on an early morning flight. Likewise on return, priority given for passport control and we had our luggage and were out very quickly. The only thing I would say would be useful is to have a trolley park in the actual car park as I had to wait at the car whilst my husband went and got one from the terminal and he had to walk back with it on our return journey so having one in the actual parking area would be more convenient.”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews