Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Quick easy parking great staff”

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(Premium Meet And Greet) - Posted 1 year ago

“Efficient friendly service.”

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(Premium Meet And Greet) - Posted 1 year ago

“Short Stay 2, brilliant option close to terminal's covered walkway.”

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(Short Stay 2) - Posted 1 year ago

“Very easy to use long stay carpark but something must be done about prices getting out of hand. Just getting very greedy 😞.”

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(Long Stay) - Posted 1 year ago

“The staff at Newcastle Airport - from the parking team to the Security staff are always friendly and helpful. The parking staff in particular always go out of their way to help in the rare occassion an issue arises.”

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(Long Stay) - Posted 1 year ago

“Very easy to book and park. The only complaint is there are never any buses to take you up to the terminal.”

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(Long Stay) - Posted 1 year ago

“Fantastic! We booked our airport parking a few weeks before our holidays, we found the price very reasonable to park our car long in the long stay car park for 12 days. The car park was well sign posted and there were plenty of spaces available so we weren’t driving around for ages. There were multiple bus stops and buses available to take us to the airport terminal. We chose to walk to the terminal (with a 4 and 5 year old) in tow and it was a short walk! Would highly recommend. We didn’t need to contact anyone so can’t comment on this aspect of things but can safely say the car park was convenient, secure and we’d use it again.”

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(Long Stay) - Posted 1 year ago

“Always easy to park and then head directly into Departures”

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(Long Stay) - Posted 1 year ago

“easy to find and very easy to contact the courtesy bus to collect you to take you to the terminal.”

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(Long Stay) - Posted 1 year ago

“Excellent service”

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(Premium Meet And Greet) - Posted 1 year ago

“Normally I would have rated the airport as a five but on the last occasion using the fast track parking l was only able to park under a lamppost. On my return my vehicle was covered in bird droppings, this being a brand new vehicle and the lasting damage caused I was not too pleased, I reported this on feedback and was informed engineering would look into the problem. Needs sorting when customers are paying a premium for better all round parking!”

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(Premium Fast Track) - Posted 1 year ago

“Always very helpful brilliant”

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(Long Stay) - Posted 1 year ago

“Very straight forward and. Convenient parking short walk to airport lounge”

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(Long Stay) - Posted 1 year ago

“Always great value and always feel reassured when leaving to go on holiday.”

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(Long Stay) - Posted 1 year ago

“Everything ran smoothly from arriving at the airport car park to boarding the plane and taking off. On arrival again all smooth, passport control was quick and bags didn’t take too long to arrive. The only negative comment we had was the lack of seats available, throughout the airport. All in all was a good experience.”

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(Long Stay) - Posted 1 year ago

“I felt the car was secure so I was happy in that respect however I couldn’t believe how much the cost had increased , the price has practically doubled since last year , £136 for a week is a bit extortionate”

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(Short Stay 2) - Posted 1 year ago

“Used many times , easy , reliable with no problems!”

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(Premium Meet And Greet) - Posted 1 year ago

“Meet / Greet service used.”

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(Premium Meet And Greet) - Posted 1 year ago

“Car park close to airport in short stay 2”

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(Short Stay 2) - Posted 1 year ago

“We really like Newcastle Airport and use regularly (as opposed to Edinburgh Airport - they are equi-distant). Newcastle is friendly, professional, efficient, well maintained, easy and pleasant to use. Premium parking is great.”

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(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews