Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Very clean lots of space”

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(Long Stay) - Posted 1 year ago

“Every was great until we tried to exit the car park and were told to pay over £100 for parking when we had pre paid over a month previously .”

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(Long Stay) - Posted 1 year ago

“Always a great starting point for the holiday”

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(Short Stay 2) - Posted 1 year ago

“Great service Only problem is the last 2 times I've used it on check out at the barrier it asks for payment when I've already paid. So have to go over to the Booth.”

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(Long Stay) - Posted 1 year ago

“Very expensive but done the job”

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(Long Stay) - Posted 1 year ago

“Helpful friendly staff.”

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(Premium Meet And Greet) - Posted 1 year ago

“The airport is ok but the parking is very expensive”

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(Long Stay) - Posted 1 year ago

“Everything was perfect until we collected our vehicle to leave the car park.On entering the ticket to leave it requested I use my credit card to pay an amount of £370 for parking.This was after I had prepaid in full before my trip.Not good & delayed me whilst I sorted it out via the phone line.Some people might have mistakenly paid this at 2am in the morning whilst not fully compos mentis.”

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(Short Stay 2) - Posted 1 year ago

“Good automated service. One issue with the car park short stay 1, the pedestrian exit close to the doubletree hotel. There is no access for suitcases, the parking bay next to the pedestrian exit should be designated no parking.”

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(Short Stay 1) - Posted 1 year ago

“We always prepay our parking which does save you money. We do find that Newcastle airport carpark is very expensive compared to Leeds Bradford, this may be down to the lack of competition in the immediate area. The other issue we have is that even though we prepay the barrier does not let you out which means you have to contact the control room and give your booking details in order to get out. We do like using Newcastle airport car parks but you never receive any discount vouchers for been a regular and a price review is well overdue.”

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(Short Stay 1) - Posted 1 year ago

“Excellent convenient parking for Newcastle Airport. A very short walk to the terminal building, car was well looked after. Price could be a little less though.”

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(Premium Meet And Greet) - Posted 1 year ago

“Right on the door step ( short stay )”

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(Short Stay 1) - Posted 1 year ago

“Have used this service on numerous occasions and always manage to find a parking space and will certainly be using in the future”

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(Long Stay) - Posted 1 year ago

“I have used Newcastle airport parking for many years however I feel the cost of parking has risen significantly and is becoming unaffordable. I travel several times a year and will not be able to continue to access parking at current prices which is a shame and I would not recommend either.”

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(Long Stay) - Posted 1 year ago

“We used to use meet and greet when it was the hut on the same side as the terminal...you pulled up outside the hut handed your keys in then when you landed your car was waiting outside the hut for you...since the change to posh new meet and greet..price has gone up alarmingly...and now when you land back...we had to walk a good way to find our car...unless its parked close by...it is now cheaper to get an uber there and back than to park at the airport and with £40 change”

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(Premium Meet And Greet) - Posted 1 year ago

“Very convenient right opposite the terminal speeding check in and check out….would definitely used this option again.”

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(Premium Meet And Greet) - Posted 1 year ago

“Never have problem using the meet and greet.always helpful. Always polite.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent customer service”

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(Premium Meet And Greet) - Posted 1 year ago

“Great but far too expensive”

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(Long Stay) - Posted 1 year ago

“Parking bays could be wider”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews