Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,801 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,801 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Easy to book, easy access to the parking and all close to the terminal building. When I forgot to change my vehicle registration number, the onsite team quickly sorted out my error and there was then no problem getting in or leaving.”

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(Short Stay 2) - Posted 1 year ago

“Excellent service as always, wud not use anyone else”

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(Premium Meet And Greet) - Posted 1 year ago

“Always pleasant staff and an efficient service”

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(Premium Meet And Greet) - Posted 1 year ago

“It’s so amazing after a long flight to walk out the terminal, walk across the road and get in your car. Perfect”

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(Premium Meet And Greet) - Posted 1 year ago

“Very helpful when booking,also easy to alter booking,car park is very easy to access.”

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(Short Stay 1) - Posted 1 year ago

“As per usual excellent facility have used short stay previously but used long stay this time and the bus service which came quickly and was comfortable. Would recommend.”

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(Long Stay) - Posted 1 year ago

“Always good service. Regular buses to terminal drivers always friendly and helpful. The only issue we had was when the camera didn't recognise our reg and wanted payment as we tried to leave I went to but and the guy was so helpful found out booking and cancelled the extra payment so quick and helpful The spaces are generous especially as cars are much bigger now”

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(Long Stay) - Posted 1 year ago

“Very efficient and easy to manage”

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(Short Stay 2) - Posted 1 year ago

“Most convenient from our home in the rural Scottish Borders. A 53 mile drive, but an easy drive as the airport as on our hoem side of the city of Newcastle so we don't encounter heavy urban traffic. A good range of flights to suit our purposes. Becoming expensive though, £124.99 cheapest rate for nine days parking and spent another £60 on food in the airport catering franchises during our stay in the airport (flight was delayed 4 hours). Wife and I have a soft spot for Newcastle Airport though, as that is where we first met all those years ago.”

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(Long Stay) - Posted 1 year ago

“Great airport, easy parking”

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(Long Stay) - Posted 1 year ago

“Efficient and friendly service”

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(Premium Meet And Greet) - Posted 1 year ago

“Very good service”

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(Long Stay) - Posted 1 year ago

“Parking is now extortionate!! We will be making alternative arrangements next time”

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(Long Stay) - Posted 1 year ago

“Easy access into short stay 2 and just a short walk to the main terminal”

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(Short Stay 2) - Posted 1 year ago

“Efficient and friendly staff. The bus drivers are always very pleasant and helpful.we lost our ticket but the staff in the office at the exit sorted the problem out straight away.”

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(Long Stay) - Posted 1 year ago

“Very expensive compared to other airports. Having car park closed and full signs on when theres loads of spaces Bus wasnt running either from long stay”

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(Long Stay) - Posted 1 year ago

“excellent from parking car to boarding plane,”

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(Premium Meet And Greet) - Posted 1 year ago

“No hassle drop off and pick up”

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(Premium Meet And Greet) - Posted 1 year ago

“Meet and Greet staff so welcoming and efficient. Easy and convenient to use. Would recommend.”

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(Premium Meet And Greet) - Posted 1 year ago

“It's a good car park, easy to find a space and a short walk to the terminal, BUT prices have doubled over the last few years.”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,801 reviews