Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,507 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,507 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Absolutely exemplary, the process of booking,bringing our car,dropping it off, plus I managed to leave a caravan tool in my hand baggage, security allowed me to take it back, my car had already been parked. As promised on out return it was in the bottle storage area beside my gearstick. Pick up at 3.30am magically fast getting us home as soon as possible thank you 😊”

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(Premium Meet And Greet) - Posted 1 year ago

“Good shuttle bus service and staff helpful and pleasant”

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(Long Stay) - Posted 1 year ago

“Very easy and great experience.”

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(Short Stay 2) - Posted 1 year ago

“The physical direction signs to Premier Fast Track parking are unclear. I found myself in long stay and needed the operators help. At the end of the stay the exit machine failed to recognise my ticket and again I needed assistance But, the car park is conveniently located with wider than normal parking bays.”

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(Premium Fast Track) - Posted 1 year ago

“Great airport”

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(Premium Meet And Greet) - Posted 1 year ago

“Hassle free, left car right outside the Airport and it was waiting for is in car park just next to Airport when we got back. Easy check in check out and plenty of people available if you need any assistance”

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(Premium Meet And Greet) - Posted 1 year ago

“Very fast and efficient way to travel dropped car in perfect spot for terminal when leaving barrier read my reg plate and opened best way to travel hassle free”

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(Short Stay 1) - Posted 1 year ago

“Always a delight to return from holiday and find our car ready to take ushome”

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(Short Stay 2) - Posted 1 year ago

“Great airport, no complaints at all.”

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(Short Stay 2) - Posted 1 year ago

“Straight forward, hassle free, convenient parking a short walk from terminal building.”

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(Premium Meet And Greet) - Posted 1 year ago

“Good parking. Check in straight forward, security no problem. Lounge area needs more seats.”

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(Long Stay) - Posted 1 year ago

“Nice and easy was in short stay 1 park car walk a few yards your in terminal perfect”

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(Short Stay 1) - Posted 1 year ago

“Easy to book and use carpark. Free shuttle bus frequent service to terminal if required. Only negative is price compared to some airports.”

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(Long Stay) - Posted 1 year ago

“Easy to use.excellent parking choice”

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(Short Stay 2) - Posted 1 year ago

“Good parking. Nice pick up from the bays to the front of airport. Nice polite service.”

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(Long Stay) - Posted 1 year ago

“I booked the parking on line at short notice. Ample spaces in May. Exit quick and easy with registration recognition.”

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(Long Stay) - Posted 1 year ago

“Quick and efficient service and so convenient just outside the airport. We will use again.”

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(Premium Meet And Greet) - Posted 1 year ago

“Absolutely spot on service. Parking was so easy.Thank you very much.”

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(Short Stay 1) - Posted 1 year ago

“Flew from the airport in May 2025, the meet and greet parking was so easy and only 50yds into the front door of the terminal. Check in and security were quick and straightforward. Good shops and lots of choice of food/drink etc”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service! Perhaps a review of tour signage would assist the arrival at the car park process.”

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(Premium Fast Track) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,507 reviews