Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,708 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,708 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used Long Stay Car Park for Car Parking. Signs easy to follow no problems. Starting to get a bit pricey though. Airport check in, no problem. Used Greggs before going through security. Security no problem either and hardly any queue. Didnt use catering facilities as didnt have time. Boarding gates easy to find.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Too expensive should do discount deals”

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(Long Stay) - Posted 1 year ago

“Easy booking. Smooth entry and exit. Only negative is cosy.”

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(Long Stay) - Posted 1 year ago

“Excellent service.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service although a bit pricey the meet and greet was very convenient especially at 4.0 am”

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(Premium Meet And Greet) - Posted 1 year ago

“The parking is fine, incredibly expensive, would be better if the machines read your number plate on exit and automatically lifted the barriers rather than have to put your ticket in if you had already paid”

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(Short Stay 1) - Posted 1 year ago

“Excellent and without any issues, easy to book online”

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(Long Stay) - Posted 1 year ago

“Very convenient. Not too costly.”

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(Short Stay 2) - Posted 1 year ago

“Entered the air port parking with no problems found a spot to park quite easily. And made our way to the airport by shuttle bus.”

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(Long Stay) - Posted 1 year ago

“We chose premium fast track parking for ease after driving down from Scotland. We could not have been any closer to the terminal and fast track through security with 2 kids in tow makes the airport experience much less stressful. Wider access parking spaces also makes it easier to get kids in and out of the car without worrying you'll damage the car beside you. Will use again.”

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(Premium Fast Track) - Posted 1 year ago

“Very convenient only downside in the short stay 1 was lack of disabled bays due to some poor parking by 2 individuals who had parked using 2 bays each. Hope they got charged for 2 bays.”

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(Short Stay 1) - Posted 1 year ago

“Easy to find and park. Reception staff were friendly and helpful, dropped keys off and away. On return keys were waiting and car ready and waiting.”

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(Premium Meet And Greet) - Posted 1 year ago

“Overall a very good service. Booking via website has been trouble free for me. Charges are reasonable when promotions are applied but a little expensive otherwise. More disabled parking bays in each area would be particularly helpful. All have been occupied on the last three occasions I parked there at both the premium long-stay and short stay areas.”

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(Short Stay 1) - Posted 1 year ago

“Self check in has more staff doing very little compared to previous system. It's like queuing in a pub to pull your own pint ! Security in departures friendly and efficient. Arrivals rude and slightly power crazed. Gate number not given soon enough, forced to stay in departure area without enough seats - had to sit on floor for an hour or spend more money in concession to find a seat. This appears to be a UK airport thing now , not just Newcastle but it's cynical and not a good customer experience. The car parking was fine , a bit too expensive but at least it's onsite and not gravel. Back again at the end of August wondering wether to bring some folding chairs.”

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(Long Stay) - Posted 1 year ago

“Great service, cannot fault them.”

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(Premium Meet And Greet) - Posted 1 year ago

“Our local airport, but most expensive airport in the country especially for parking, can save £100s flying from other airports, flights, holidays and parking”

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(Long Stay) - Posted 1 year ago

“Fab wee airport, easy to use, loved it ♡”

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(Premium Meet And Greet) - Posted 1 year ago

“I love our airport!! Not too big, not too small but with all of the amenities you need. I am pleased with the improvement in catering facilities over recent years.”

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(Premium Fast Track) - Posted 1 year ago

“Prices getting ridiculous”

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(Long Stay) - Posted 1 year ago

“Very good service and easy to access”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,708 reviews