Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,984 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,984 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent friendly staff”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“people up waiting to exit the car park How on earth can I owe £245 when I had payed for this prior to the booking. Then the agent on line disappeared and I had to wait to reconnect. No explanation where the £245 had come from”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“Very efficient and friendly service”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Great service at 5am. Parked no problem and the bus to the terminal arrived within a minute.”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent service - will use again”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

Author didn't leave any comments.

Helpful Report

(Long Stay) - Posted 2 years ago

“Fast efficient always use this service never any problems”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Excellent service, people actually smile, they want to help. Carparking is first class”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“We used priority parking, a first class service with professional staff ideal for me being a disabled badge holder. Assisted travel coming back to the airport was first class using the service off the aeroplane straight to the baggage collection. Thank you”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“I always find Newcastle airport easy to navigate with good services/amenities available (much improved in recent years). Employees are always friendly and helpful and given the choice, Newcastle would be my preferred airport for all flights.”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“Great , nice people , the premium parking could be better signposted from the main roundabout 👌”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Excellent car park, easy to find and very close to the terminal.”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Even though I paid for the parking , when I tried to leave it came on screen that I owed £100 . It was resolved after 10 minutes of sitting at barrier waiting for a member of staff on intercom”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent parking options for all budgets and a great airport”

Helpful Report

(Premium Fast Track) - Posted 2 years ago

“Great customer service, car was sound.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“Easy to park could be a bit cheaper or better discounts”

Helpful Report

(Short Stay 2) - Posted 2 years ago

“The service was perfect, you drop your car practically outside the airport so you have a quick walk into the airport then the car was there waiting for us when we landed.”

Helpful Report

(Premium Meet And Greet) - Posted 2 years ago

“The bus drivers were exceptional. Very helpful and approachable”

Helpful Report

(Long Stay) - Posted 2 years ago

“Excellent all round service, easy booking process, clear directions and perfect location next to the Terminal”

Helpful Report

(Short Stay 1) - Posted 2 years ago

“easy to use”

Helpful Report

(Short Stay 1) - Posted 2 years ago

Newcastle Airport is rated 4.6 based on 26,984 reviews