Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Straightforward”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Usually great BUT this time our ticket didn’t allow us to leave automatically. Booked directly with Newcastle airport parking so disappointing that we had to sit there while they found the pre paid booking before they raised the barrier to let us out. No sign of a bus anywhere near when we arrived or returned so had to walk the full distance both ways. Again, disappointing.”

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(Long Stay) - Posted 1 year ago

“perfect in everyway”

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(Short Stay 1) - Posted 1 year ago

“Hi Great service only one minor issue . The Signage there were no signs saying car park closed . we headed to the car park with the most spaces parked and walked we passesd the hut were the car park attendant sat he informed us that the car park area that we had used was closed and would not be serviced by a bus . If there are no signs saying closed how are we to know .”

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(Long Stay) - Posted 1 year ago

“Easy to park, great access to terminal. Ticket machine did not register I had pre booked so had to press button for help, gave reference to colleague and it was resolved. Not great but didn’t spoil the experience as so convenient”

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(Short Stay 1) - Posted 1 year ago

“The car parking is easy to use but very expensive”

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(Short Stay 2) - Posted 1 year ago

“Short Stay Car Park 1 great to use and easy to find a space. However when leaving the machine did not recognise my ticket (again) resulting in a delay as other cars obviously had the same problem.”

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(Short Stay 1) - Posted 1 year ago

“Premium Fast Track is an excellent service. A little more expensive but well worth it for convenience.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book the parking online we parked in the Long Stay 2 park both entry and exit was simple and was a short stroll to the terminal building1”

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(Long Stay) - Posted 1 year ago

“Had to cancel our booking due to an unexpected hospital admission, so can't review the parking. But very pleased with the professional way the fee was returned. Excellent service, will hopefully use again in the future. Regards Richard”

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(Premium Fast Track) - Posted 1 year ago

“Very good services.”

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(Premium Meet And Greet) - Posted 1 year ago

“Quick and easy to use”

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(Premium Meet And Greet) - Posted 1 year ago

“Premium meet and greet is an excellent and convenient parking option. Staff are always friendly no matter when you arrive”

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(Premium Meet And Greet) - Posted 1 year ago

“Quick, easy straightforward process from booking, dropping off until pick up. Staff are polite and friendly. The whole experience is positive.”

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(Premium Meet And Greet) - Posted 1 year ago

“The car parks are in the site of the airport. It’s easy access to all Car parks with a free bus service to and from the airport . During school holidays the car parks are very busy . In recent times the cost of car parking has rose considerably however on occasions discount codes are available online which help to reduce the cost .”

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(Long Stay) - Posted 1 year ago

“Staff are lovely and really helpful. Always greeted with a smile. We use this service 2-3 times a year and they are consistent.”

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(Premium Meet And Greet) - Posted 1 year ago

“The airport is convenient. We travelled with hand luggage only. Any staff we interacted with were friendly and polite. Always our first choice airport.”

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(Long Stay) - Posted 1 year ago

“Very spacious well planned out”

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(Long Stay) - Posted 1 year ago

“Apart from the rip off prices especially for parking Newcastle Airport is quite good”

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(Long Stay) - Posted 1 year ago

“Easy to book, and once parked, pick up the bus and get taken to the terminal. On the way out put ticket into the machine, and leave. A little expensive, but so handy when flying out.”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,511 reviews