Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 25,806 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 25,806 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Expensive.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Excellent service and so convenient.We always use the Meet and Greet when we fly.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“No problems when booking on-line for a parking during our holiday. Once at the airport we always find a parking space.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Plenty spaces available and although still a walk from the terminal the east of finding a space was less chaotic than that in short stay 1.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Easy and efficient with no long waiting time for the courtesy bus”

Helpful Report

(Long Stay) - Posted 1 year ago

“Always find a space easy, close to terminal a bit pricey but excellent parking very secure.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Never used before but very efficient system and excellent staff ! Thanks !”

Helpful Report

(Long Stay) - Posted 1 year ago

“Very good service”

Helpful Report

(Long Stay) - Posted 1 year ago

“Easy to use and plenty of spaces, just make sure to make a note of which zone you park, unlike me and spent 15 minutes looking for my car.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Cost of parking prohibits 5stars.”

Helpful Report

(Long Stay) - Posted 1 year ago

“Plenty of spaces and only a short walk to the airport but it is very expensive”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“friendly staff and great to be able to park so close to the terminal”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Only complaint was that after a 24hour flight delay, we were charged £35 extra when leaving the car park. Surely, it should flag up when a flight has been delayed and waver any extra fee.”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Excellent as always, quick and simple to book. Staff really helpful and friendly. Altogether a great customer experience. We’ve used this service many times and already have a further two bookings made. Continue with your great service and we’ll keep booking.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Easy parking and good customer service”

Helpful Report

(Short Stay 2) - Posted 1 year ago

“Efficient, extremely helpful, and easy. Thank you !”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Had to cancel holiday and cancelled the parking. They said they never recieved it but they sent me an amendment just after I cancelled. No refund or credit. Used many times previously. Never again.”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

“Very modern and well thought out. Easy to use. Great selection of shopping and restaurants. We will definitely use Newcastle again. Even if it’s a little more on the holiday cost. Good job.”

Helpful Report

(Short Stay 1) - Posted 1 year ago

“Excellent service use it every time I fly”

Helpful Report

(Premium Fast Track) - Posted 1 year ago

“Parking is the closest you can get.The infrastructure and access first class.The colleagues dealing with you lacked warm and friendly service .That was the reduction in my score”

Helpful Report

(Premium Meet And Greet) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 25,806 reviews