Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,511 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Excellent Service, so easy to use, will Definately use again in March next year.”

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(Premium Meet And Greet) - Posted 1 year ago

“Well thought out airport, fast track well worth the extra few pounds, parking close to terminal. Duty free section well designed. A good range of shops for anything you may have forgot and a good selection of food for before flight or in flight. Two smoking areas. Overall my favourite airport in uk.”

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(Short Stay 1) - Posted 1 year ago

“Great airport Meet and greet parking 👍👍”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy, comfortable to use airport.”

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(Short Stay 1) - Posted 1 year ago

“Easy to access, convenient for the terminal”

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(Short Stay 1) - Posted 1 year ago

“Good spacious car park. Always book long stay, always struggle to find a space no matter what time/month I go. Only reason I havnt gave 5 star”

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(Long Stay) - Posted 1 year ago

“Good service but a map to show where shuttle bus stops at Airport to pick you would have been good. It was cold and windy when we got off, didn’t know where shuttle bus stops, no time table was sent and we started walking with luggage & kids. A generic map and time table of shuttle bus must be sent to email so we know where to go. Thank you”

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(Long Stay) - Posted 1 year ago

“Prices are getting expensive, compared to other airports .”

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(Long Stay) - Posted 1 year ago

“Easy to park close to the terminal. Excellent new security system and a good offering of places to eat”

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(Short Stay 1) - Posted 1 year ago

“no problem finding a parking spot and changing time of pick up , not cheap but worth it”

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(Short Stay 1) - Posted 1 year ago

“Best way to start a holiday, no hassle.”

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(Premium Meet And Greet) - Posted 1 year ago

“Four generations travelling together. Parking very close together Hilton where we stayed overnight prior to our flight. Was of benefit on return to be close to terminal especially with to 70’+ and four year old boys n group. Will definitely use again and recommend to family & friends.”

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(Short Stay 1) - Posted 1 year ago

“Easy access to parking coupled with close vicinity to terminal, in additon parking spaces were nice and wide.”

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(Premium Fast Track) - Posted 1 year ago

“the meet and greet parking is very easy to use”

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(Premium Meet And Greet) - Posted 1 year ago

“I felt it was quite expensive and places were limited”

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(Long Stay) - Posted 1 year ago

“Freindly staff, closest to the airport, Hassle free parking. The best way to start your holiday.”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to Find, clear instructions and very friendly staff? Great service!”

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(Premium Meet And Greet) - Posted 1 year ago

“Clean, secure and easy to navigate”

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(Premium Meet And Greet) - Posted 1 year ago

“Short stay car park was very convenient. Second time in a row that I have used Newcastle Airport Car Park and it has not recognised my number plate on exit. Small thing but annoying to have to speak to someone at 02:30 in the morning.”

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(Short Stay 1) - Posted 1 year ago

“Ridiculously expensive now to park at this airport which has no opposition so they are being very greedy. Pre COVID l could park here for half the price they charge now. What a rip off, get a taxi it will be cheaper.”

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(Short Stay 1) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,511 reviews