Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,712 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

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4.6

Based on 26,712 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We use the meet and greet at Newcastle when ever we are traverling. The service is excellent. Staff always helpful and polite. Car is always ready on return.”

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(Premium Meet And Greet) - Posted 1 year ago

“Been a customer for a number year always a great service staff friendly back in July”

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(Premium Meet And Greet) - Posted 1 year ago

“Easy to book. Option to cancel. Never had any problems yet.”

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(Short Stay 1) - Posted 1 year ago

“Great Service, easy to park, a really short walk from car park to airport. Only way to travel. Easy in, easy out. Plus they have deals on at different times of year for 15% or 10% off, which makes it excellent value. Excellent!”

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(Short Stay 1) - Posted 1 year ago

“Car had a slow puncture when we picked it up and had to get a new tyre”

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(Premium Meet And Greet) - Posted 1 year ago

“We use the short stay & it’s great. Tho it’s quite expensive it’s only ashort walk to the terminal”

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(Short Stay 1) - Posted 1 year ago

“Quick, efficient and professional. Just what you need after a long flight.”

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(Premium Meet And Greet) - Posted 1 year ago

“Very easy and straightforward process. The staff are super friendly.”

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(Premium Meet And Greet) - Posted 1 year ago

“Great car park, easy walk to departures. When we got back couldn't get out of car park. Very quick to answer intercom and sort for me. I had put wrong reg in! Thank you”

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(Short Stay 2) - Posted 1 year ago

“Staff friendly and pleasant to deal with and very easy to use the service.”

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(Premium Meet And Greet) - Posted 1 year ago

“The Meet and Greet service at Newcastle Airport whilst being somewhat more expensive, depending upon season, is highly recommended. I have used the service 3 or 4 times a year since it opened and found the staff warm and friendly. The convenience of parking, checking in under cover and short walk to the terminal cannot be better. Equally, upon return, picking up the car couldn’t be easier and simpler. This service, coupled with the ability to modify parking bookings online at short notice eases the travel experience.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service from dropping off our keys and collecting them on our return.”

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(Premium Meet And Greet) - Posted 1 year ago

“First class service from drop off to pick up.”

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(Premium Meet And Greet) - Posted 1 year ago

“The premium meet and greet is ideal in that you simply pull up , drop off the car keys, and cross the road into the airport and on return you are directed to the car parked very close to the desk, and having used it very often the staff are always very friendly and helpful.”

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(Premium Meet And Greet) - Posted 1 year ago

“No issues, all works”

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(Short Stay 1) - Posted 1 year ago

“Excellent service”

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(Short Stay 1) - Posted 1 year ago

“Very quick no hassle experience 2nd time using this car park Would definitely book again”

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(Premium Meet And Greet) - Posted 1 year ago

“Great set-up I park in meet and greet and basically hand the keys over right outside the airport doors and walk in 20 yds away. Spot on”

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(Premium Meet And Greet) - Posted 1 year ago

“Great service. Always use Premium Fasttrack if available.”

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(Premium Fast Track) - Posted 1 year ago

“Despite poor weather, collection of our car and exiting car park went smoothly. Thank you, once again.”

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(Short Stay 2) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,712 reviews