Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,961 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The airport as definitely upgraded since the new facilities, from checking in to going through customs seemed to be much quicker, well done Newcastle”

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(Long Stay) - Posted 1 year ago

“Great service by the staff”

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(Premium Meet And Greet) - Posted 1 year ago

“Due to a very early morning flight we parked In the super short stay car park in error. Just to take our cases in to terminal cost same £8.00 This review has just reminded me of the charge Other wise fantastic service would 100% use it again. Will use on our Next Flighf from Newcastle Airport”

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(Premium Meet And Greet) - Posted 1 year ago

“Great efficient service”

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(Premium Fast Track) - Posted 1 year ago

“Would definitely use again!! Friendly service desk”

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(Premium Meet And Greet) - Posted 1 year ago

“Access and convenience to the airport are really good and are recommended. Charges are somewhat high for the facility but a discount was offered for the stay. The thing I was surprised with was that a 10% discount was offered to begin with and later a 15% discount but the final charge was exactly the same! That requires some explanation.”

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(Long Stay) - Posted 1 year ago

“The premium meeting greet department services excellent in Newcastle Airport, it is conveniently located as you drive into the airport allow you to leave your car check straight in and into the terminal within five minutes. The agents are super helpful and I didn’t notice his self check in machine machines which I have not used yet.”

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(Premium Meet And Greet) - Posted 1 year ago

“The experience was excellent.”

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(Premium Meet And Greet) - Posted 1 year ago

“Four spaces from the entrance. Easy to park magic eye to get put. Absolutely no issues. 10/10.”

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(Short Stay 1) - Posted 1 year ago

“We used Meet snd Greet and it was completely straightforward from start to finish. Thr virtually undercover walkway leading to and from the airport's main doors gave us cover from the elements. The staff were friendly anf helpful. As someone who has a fear of flying, this experience set me onto the right foot.”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent from start to finish, flawless and greeted each drop/collect with a very pleasant service too”

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(Premium Meet And Greet) - Posted 1 year ago

“Excellent service convenient friendly staff”

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(Premium Meet And Greet) - Posted 1 year ago

“Automatic system worked perfectly well.”

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(Short Stay 2) - Posted 1 year ago

“Excellent”

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(Short Stay 1) - Posted 1 year ago

“Easy to book, easy to to use.”

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(Short Stay 1) - Posted 1 year ago

“Easy to book on line, and parking was do simple, it takes the stress out of everything”

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(Short Stay 1) - Posted 1 year ago

“Always a great service, though my rear windows were partly down on collection, thankfully it wasn’t raining but I think some ev training wouldn’t go amiss for your drivers”

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(Premium Meet And Greet) - Posted 1 year ago

“easiest parking option ever thank you.”

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(Premium Fast Track) - Posted 1 year ago

“Used the premium meet and greet - as we have done several times previously - only this time to find they've 'upgraded' the system and you now use self-service points to drop off your keys - which part of meet and greet suggests self-service? Now expected to pay a premium for do it yourself.”

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(Premium Meet And Greet) - Posted 1 year ago

“Parking convenient but far too expensive. I only use it when I have no other choice. £5 drop off charge is actually scandalous as well”

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(Long Stay) - Posted 1 year ago

Newcastle Airport is rated 4.6 based on 26,961 reviews