Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,160 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,160 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Parked short stay 1 ..very close to check in with jet2 so opted for this as got gud deal. Mr and Mrs Wilkinson”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“The process of booking is simple and efficient and did not take too long. My main problem with the parking are the car parks themselves, the roads are terrible pot holes and gravel everywhere and this resulted in breaking one of my suitcase wheels. They need a smoother transition for those wising to walk to the terminal. My other issue was our car was scratched, no note left or anything like that, you really do park at your own risk here. If I lived closer I would leave my car at home but I don't.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Easy to park and a short walk from terminal. I had no problems entering or exiting car park.”

Helpful Report

(Long Stay) - Posted 3 years ago

“Very easy to access lovely friendly staff”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Why do you shut down parts of car park to make people walk. It’s stupid.”

Helpful Report

(Long Stay) - Posted 3 years ago

“excellent service both going and coming back . will definitely use the facility again as long as the price remains sensible.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“From checking in to boarding the plane everything was smooth and effortless Well done Newcastle Airport in light of other Airports around the UK”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Very good service, and excellent location to the terminal, no hassle at all.”

Helpful Report

(Premium Fast Track) - Posted 3 years ago

“Excellent service and excellent quality 👌 will definitely be using them again in the future 👍”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“very good”

Helpful Report

(Short Stay 1) - Posted 3 years ago

“Parked car there in April. When I paid was not informed that the shuttle bus was not running”

Helpful Report

(Long Stay) - Posted 3 years ago

“Very efficient and convenient parking.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“used park and greet, signage could have been better at roundabout staff excellent”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“The park and ride service is brilliant. The check in staff were helpful and patient apart from one young man who blatantly ignored me and my query, which when he did reply he was huffy and irritated. Apart from him the whole experience was effortless and efficient.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“If more spaces were available nearer the terminal that would make life easier,also the shuttle service wasn't running on the day of arrival or return Bloody nightmare”

Helpful Report

(Long Stay) - Posted 3 years ago

“No problems, as always .”

Helpful Report

(ShortStay1) - Posted 3 years ago

“Great service. Just drop keys off and straight into the airport.”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“On the last two trips, we have used the meet and greet parking, just so easy I will continue to use it in the future 10/10👍”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

“Our return flight was cancelled making us late back but this was sorted out quickly and efficiently by carpark staff.”

Helpful Report

(Short Stay 2) - Posted 3 years ago

“Ideal position for drop off and pick up, friendly and efficient service”

Helpful Report

(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,160 reviews