“Offer states free boxer shorts but you sign up for the continuous delivery. System does not allow you to cancel until 2 weeks from signing in. There is no physical way to cancel it before. However what this company does is charge you as they say you should have cancelled within 2 weeks and not after. So you are charged for next month.”
“This company are awful. Please please please avoid. I have literally been begging them to close my account but it always seems like there's an open payment. So I settle it and whilst it's pending ask to cancel but what do you know, there's an open payment on my account. I am at my wits end with it. PLEASE PLEASE AVOID!!!!! They customer service team are cold and heartless and very passive aggressive. Worst mistake ever signing up for a free trial through cashback.co.uk.”
“Rip off.
Once they got your card number they keep taking it and won't let you cancel.
Click wrong trying to sort it on their site and you sign up again for another rip off.
Take my advice, cancel your card and laugh at their email threatening you with legal action”
“They sign you up when you try to get the free pair and even after cancelling they still take 2 months of subscription from you. I never saw anything implying they would do this. I do not trust them now.”
“The only company advertising a free product, charging customers, and getting away with it. Daylight robbery. Quality of the product isn't even worthwhile. Better off in M&S.”
“Got my free trial, it never arrived. Promised it would arrive by the 27th. Come 27th, it's still not here and they're trying to charge me for the next month when I haven't even received the first month. Absolute joke”
“Total Scam. They tell you the first pair is free, then charge you 12eur.
If you cancel the scam subscription they charge u 12eur outta nowhere, forcing you to pay. I burned the pair i got " FOR FREE ", fkin scammers”
“Told me I could get a free pair. Started the subscription and was charged £11.99. Nothing on the subscription page stated I couldn’t get the free pair or cancel my membership before 1 month was up. They are still charging me monthly even though they have said my contract has been terminated. 0 stars!! Customer service is useless”
“HORRIFIC!! dont touch with a barge pole and hazmet suit on
VILE customer service
kept threatening to prosecute asking for more £ when i canx and even their own webchat told me i canx
30+ emails in ONE day to keep hounding me for £
and the product is mediocre at best!”
“Reinste abzocke wollte die Boxershorts testen die erste ist ja angeblich „kostenlos“ habe sie bekommen 2-3 Wochen später steht da aufeinmal eine Zahlung steht offen obwohl mein Account inaktiv war und ich eig. Gekündigt habe.
Dann habe ich diese 11,99€ bezahlt und dann kriege ich eine Email von denen die sagen es kommt nochmals eine Rechnung von 11,99€ kriege in 3 Wochen die boxershorts und dann wird es erst gekündigt.
Reinste abzocke sowas ehrlich”
“Awful awful company, I received 2 pairs of the same boxers, they took £41.96 out of my account, I cancelled this in January now I'm receiving emails demanding money 5 months later advising I have an outstanding payment on my account.. even though it was cancelled in January, threating debt collectors and saying they cannot close my account until payment made. Very unprofessional and falsely advertising the free boxers which I never received. Absolute con of a company and very threatening with their snotty emails.. have a nice day....”
“Fuming. Took me months to close the account that I actually didn't set up !! And now hounding me for items I never paid for even when I show them proof it came out of my account. No tel number to call and don't reply to emails !!!! Scamming”
“Do not order from this company. The customer service is awful. 4mths after finally accepting that I'd cancelled and hadn't received my goods (that took 6weeks to sort out and PayPal to refund me, they didnt), they are now rehassling me for payment even though PayPal refunded and they did nor respond to PayPal
Also good luck actually talking to anyone, they keep that contact as secret as possible”
“AVOID THIS COMPANY! ALL A SCAM! They say free boxers but they’re not! They’ll secretly charge you. Also the boxers are not good quality or worth the price. Trying to send them back is also impossible.”
“It's a scam from start to finish. You will be encouraged to try the free boxer and if you don't like it cancel the subscription which they system won't let you and their customer service is rubbish. The only thing they are good at is to chase money”
“All good until wanted to cancel, password didn't work requested a new one ever week and took over 4 months of trying to finally be sent A link, cancelled through PayPal in end, still sent me more and now demanding payment for a payment that was taken. I cancelled you ain't paying you anymore”
