“They recently released a women's line of underwear and I gotta say the sizing and fabric is amazing. It is sad however that letters fall off after a second time of washing them and that the threading on the side of the underwear tends to come lose, they did however compensate by sending a new article so all in all that isnt a bad job. Canceling your subscription however they are tough in and when you try to talk to customer service you get a non helpful and sorry for my wording but just plain bad and not understanding response. Every other subscription that you end, it's done over, with this company you end up paying two or three more months after cancelation for more products, I'm canceling with a reason, so just cancel instead of forcing more product and money from a customer.. honestly just doesnt fewl okay and is nearing scam. Should seriously change that nonsense.”
“I would give it a no star but I want ppl to know that this is a scam ON THAT ASS tool £11.99 from my bank account without me knowing I've been sitting here for ages waiting for a refund they're not responding to my emails or messages”
“absolutely appalling do not order from here ever. such rude customer service after asking for a refund, they won’t help me suspend my member ship and have been taking payments out of my bank!!! they have said they can’t refund me. i’ve also received NO free boxers after all this money coming out of my account”
“Scammers.
They send you emails saying "check your subscription status " on a link and once you click there says "your subscription has been renewed". I sent an email one minute (ONE MINUTE) later (that nobody answered and today, haven´t beenr eceived anything thay say i´ll be aded on slow payer list. (they sell a huge amonut of slow payers to other company and this is how they make money (NOT SELLING CHINESE LOW QUALITY AND UNGLY DESIGNS UNDERWEAR). BIG SCAM”
“they promise a free pair, but they don't send it, meanwhile they send you emails and let you click and when you are subscribed they wont let you unsubscribe unless you pay more. go to hell you and your 7th generation”
“Absolute SCAM
Bombarded with emails offering a free pair, never got them and now they keep emailing to say I owe them money.
Impossible to contact them and the website Bot is useless.
The only contact address is outside the UK!
AVOID AVOID AVOID”
“Fake market campings stating free product,While it is not free all,Also they started to ignore my email when I have started to prove to them that they are wrong,They are referring to terms,But again they have hidden terms not reflecting in agreement”
“I believe this company is a spam because after subscription even during your trial practically, it's not possible to cancel your membership which is so annoying, therefore I had to cancel my membership through PayPal which was done in min and got confirmation of the cancellation soon after that from ONTHATASS (0) which is the best way to get rid of this company”
“Bad customer service. Cancelling a subscription needs a month notice and an extra payment.
Nothing special about the products. Made in China, cheap material, cheap colours, cheap designs.”
“One of the worst product in the world. Main purpose is to scam the people who check the website whether it's good or bad. When I bought one free inner, I understood that it's the worst product ever made. And I went to cancel my subscription, They keep the icon confuse our mind like it's cancelled or not. Now threatening the customer for asking money with their breach of contract and they are going to the debt control for 11.99£ .”
“Scam scam scam, Warning! ⚠️ The boxers are not free. All It is a free trial that lets to try a pair for free for 14 days. Right after that they immediately start charging you money. And no once you've signed up and subscribed you cannot cancel the subscription until the 14 day free trial ends and by then they will have charged you. Do not get misleaded by this because it is not free and they will steal money from you and refuse to refund you.”
